Regional Customer Director - West - ATTR

AstraZeneca • Los Angeles, CA

37d • Hybrid

About The Position

The Regional Customer Director (RCD) is a strategic, field‑based leader responsible for driving scientific engagement, strengthening KOL advocacy, and shaping execution of the ATTR brand strategy across the West Area of United States. The role partners closely with Medical, Brand, Sales, Market Access, and Headquarters teams to deliver high‑quality, compliant scientific interactions and actionable insights that advise national priorities. The RCD represents AstraZeneca at regional and national congresses and leads key initiatives that advance the amyloidosis portfolio. This is an individual contributor role reporting to the ATTR - West Area Director.

Requirements

• Bachelor’s degree.
• 10+ years of pharmaceutical or biotech experience.
• Experience across multiple functional areas such as Sales, District Sales Management, Brand, Market Access, TLL, Regional Marketing, or Medical Affairs.
• Demonstrated scientific competence and ability to engage in complex clinical discussions.
• Proven track record to lead cross‑functional initiatives and deliver high‑quality project outcomes.
• Strong communication, critical thinking, and influence‑without‑authority capabilities.
• Ability to travel up to 50–60%.

Nice To Haves

• Cardiovascular (CV/CVRM) or rare disease experience; amyloidosis experience preferred.
• Residence within one hour of a major airport in Los Angeles, San Francisco, Denver, Phoenix, San Diego, or Orange County (MST/PST).
• Experience with advisory boards, speaker programs, and congress planning.
• Familiarity with compliance frameworks governing promotional and non‑promotional activities.

Responsibilities

• Identify, engage, and develop KOLs to advance scientific advocacy and inform strategic planning.
• Deliver compliant, high‑quality scientific exchange grounded in strong disease‑state expertise.
• Surface, synthesize, and communicate field insights to build brand and medical strategy.
• Lead and support national and regional initiatives, ensuring well-adapted project execution.
• Partner with cross‑functional teams to align field execution with national objectives.
• Represent the brand at congresses, professional societies, and scientific engagements.
• Navigate sophisticated customer environments and influence without authority.
• Leverage digital tools, CRM systems, and analytics to improve engagement quality and insight generation.
• Apply sound operational and financial judgment in managing projects and vendor partnerships.

Benefits

• Qualified retirement program [401(k) plan]
• Paid vacation and holidays
• Paid leaves
• Health benefits including medical, prescription drug, dental, and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior