Regional Corporate Trainer - Central Dallas

UROLOGY CLINICS OF NORTH TEXAS PLLC•Dallas, TX
•Onsite

About The Position

The Regional Corporate Clinical Trainer (LVN/LPN/CMA) delivers clinical training, education, and support across designated Urology Clinics of North Texas (UCNT) locations in the Dallas–Fort Worth region. The role promotes consistent clinical standards and patient safety while supporting newly hired and existing clinical staff. The trainer travels within an assigned region and serves as a resource for onboarding, competency validation, and continuing staff development. The position includes onboarding and clinical orientation, ongoing training and competency assessments, on-site coaching, and maintenance of training materials and documentation. The trainer collaborates with Clinical Operations, Corporate Training, and Human Resources; supports compliance and quality initiatives; and helps address workflow or clinical practice gaps. Work takes place in outpatient clinical settings and involves frequent travel between clinics, as well as standing, walking, bending, and assisting with demonstrations. The role may require lifting up to 25 pounds.

Requirements

  • Current Certified Medical Assistant (CMA) credential or active Texas LVN/LPN license.
  • At least 3 years of clinical experience in a medical office, outpatient clinic, specialty practice, or similar healthcare environment.
  • Strong clinical skills and knowledge of outpatient patient-care workflows.
  • Strong communication, presentation, coaching, and interpersonal skills.
  • Ability to teach confidently and provide constructive feedback to employees with varying experience levels.
  • Strong organizational and time-management skills.
  • Experience using EMR systems and clinical documentation workflows.
  • Proficiency with Microsoft Word, Excel, PowerPoint, and other standard business applications.
  • Ability and willingness to travel frequently between clinics within an assigned DFW region.

Nice To Haves

  • Previous experience as a clinical trainer, clinical educator, preceptor, lead MA/LVN, or clinical operations resource.
  • Experience developing or delivering structured clinical training programs.
  • Experience conducting competency assessments and skills validations.
  • Multi-site outpatient or specialty practice experience.
  • Urology or surgical specialty experience.
  • Experience training employees on EMR workflows and clinical documentation standards.

Responsibilities

  • Provide onboarding, clinical orientation, and skills training for new LVNs, MAs, and clinical support staff.
  • Conduct annual training, retraining, skills refreshers, and competency assessments.
  • Provide ongoing clinical support and check-ins with new hires during their orientation period.
  • Educate staff on UCNT policies, procedures, workflows, protocols, and best practices.
  • Develop, update, and maintain training resources, including manuals, checklists, training modules, and competency documents.
  • Maintain accurate, current, and compliant training documentation.
  • Travel routinely to assigned clinics within the region.
  • Provide on-site coaching, real-time skills observation, and hands-on support to clinical staff.
  • Provide retraining or remediation for staff who need additional support.
  • Assist clinic leadership with compliance, safety standards, audit readiness, and adherence to clinical protocols.
  • Identify workflow or clinical practice gaps and help implement process improvements.
  • Partner with Clinical Operations, Corporate Training, and Human Resources to align training practices across UCNT sites.
  • Support onboarding documentation requirements, including Hep B, TB testing, immunization records, and competency checklists.
  • Stay current on EMR changes, clinical guidelines, UCNT workflows, and urology-specific clinical protocols.
  • Assist with quality initiatives, patient safety projects, and operational efficiency efforts.
  • Serve as a subject matter expert on clinical practices, documentation accuracy, and patient-care standards.
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