Regional Commercial Sales Account Manager

Floor & Decor • Houston, TX

15d

About The Position

The Regional Account Manager is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. The role focuses on selling Floor & Decor commercial products to medium and large institutional buyers. The manager works on store-sourced leads, serves as a liaison between customers and the Inside Commercial Sales team, and works with the Commercial Support Center to source, bid, and administer large commercial jobs.

The position requires daily sales calls to existing customers, product presentations to builders, developers, designers, contractors, and other decision-makers, and ongoing prospecting for new accounts while staying aware of local market activity. The manager travels throughout an assigned area and manages projects from opportunity identification through product selection, ordering, delivery, installation oversight, punch walk, and any necessary claim coordination.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of commercial industry sales experience, preferably in flooring or building materials.
• Successful track record in an outside sales environment.
• Familiarity with the local market.
• Ability to use and manage a customer base through a CRM tool such as Salesforce.com.
• Experience with RFPs, commercial job bids, and general construction sales.
• Strong analytical and problem-solving skills.
• Strong computer skills, including Microsoft Office Suite.
• Excellent interpersonal and customer service skills, including influencing and negotiation skills.
• Ability to multitask, meet deadlines, and work in a fast-paced environment.
• Ability to work in an unstructured, unsupervised environment, exercise independent judgment, and demonstrate sound time-management and organizational skills.
• Enjoyment of prospecting for new accounts.

Nice To Haves

• Bachelor’s degree.
• Experience working in a retail environment.

Responsibilities

• Travel daily throughout the assigned area to call on existing customers and prospect for new customers.
• Manage commercial projects from inception to completion, including identifying opportunities, selecting products, specifying products, placing and tracking orders, coordinating delivery, overseeing installation, conducting punch walks, and coordinating claims when necessary.
• Continually prospect for viable new accounts and develop awareness of the local market.
• Follow up on leads from sources such as Dodge, store leads, and networking groups.
• Work with PRO Teams in each location to pursue commercial leads passed along by store teams and maximize sales efforts.
• Submit proposals and responses to prospective customers’ RFQs and RFPs after obtaining management approval for pricing and specifications, as appropriate.
• Coordinate with the Inside Commercial Sales team on key dates to complete sales and satisfy customer requirements.
• Work with purchasing and inventory teams through the Commercial Support Center to confirm product availability or determine whether a special purchase order is needed.
• Stay current on merchandise training, new products, and product lines.
• Monitor prospects’ contract calendars and prepare status-of-leads and other required reports.
• Participate in trade associations and trade shows and assist with other promotional efforts.
• Perform additional similar functions and tasks as necessary to achieve assigned business objectives.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED