REGIONAL ASSET PROTECTION MANAGER IN CONCORD, NH

Dollar General•Tilton, NH

About The Position

The Regional Asset Protection Manager is responsible for Dollar General’s asset protection training, auditing, and investigative needs. The role focuses on reducing shrink and increasing profitability through proactive training, standardized audits, and resolving internal and external investigations. The manager works with Operations, provides subject-matter expertise on store systems and policies, and oversees physical security programs and processes across the retail store group. The position requires weekly travel in a company-provided vehicle, with limited overnight stays.

Requirements

Progressive experience in retail loss prevention positions.
At least three years of multi-store experience.
Proficient oral and written communication skills.
Ability to facilitate group training sessions and competent public-speaking skills.
Analytical ability to conduct research, assess the relevance of information, and interpret meaning.
Investigation, interview, and interrogation skills; Wicklander & Zulawski or Reid Training is required.
Financial analysis skills sufficient to interpret operating statements and other financial data.
Proficiency with applications such as Microsoft Office.
Familiarity with exception-based management software applications as an end user.
Valid driver’s license.

Nice To Haves

Bachelor’s degree preferred.
Certified Forensic Interviewer (CFI) preferred.
Retail operations experience preferred.

Responsibilities

Develop and maintain communication with Operations to support business dialogue, improve gross margin efforts, and reduce shrink and related risks.
Serve as a subject-matter expert on store systems related to inventory movement and shrink, including point-of-sale, inventory management, cash management, loss prevention, and operations policies.
Conduct shrink-awareness and loss-prevention training for district managers, store management, and store employees.
Assist in developing and delivering training materials and programs that promote shrink-prevention awareness.
Develop, participate in, and promote regional awareness programs addressing loss-prevention problems, thefts, and safety issues.
Implement and manage the Company’s High Shrink Action Plan in designated stores.
Complete shrink and loss-prevention audits, report results, and recommend actions to retail management and store personnel.
Use audit results to direct training and reduce shrink risk and improve compliance with Company policies.
Use exception-based software to identify potential loss issues, investigate them, and determine whether they are training- or integrity-based.
Use department reports to identify loss trends and respond appropriately.
Monitor store compliance with policies and procedures through reporting tools and address training or integrity issues as needed.
Analyze and investigate inventory shrinkages, determine their causes, and participate in initiatives to correct store-level issues.
Investigate concerns related to suspicious losses, establish the facts, interview involved parties, and resolve internal theft matters.
Conduct internal investigations when warranted, prepare written reports according to established guidelines, and recommend and communicate measures to prevent future losses.
Liaise with law enforcement to recover merchandise or cash, prosecute cases, and facilitate restitution when warranted.
Oversee physical security programs and processes across the retail store group, including physical alarm systems, CCTV, and supporting programs.
Understand prototypical standards and ensure security tools are properly placed and scoped in existing and new stores.
Travel weekly in a company-provided vehicle, with limited overnight stays.