Regional AR Resource

PACS•Remote - Colorado, CO

3d•$90,000 - $110,000

About The Position

The Regional AR Resource ensures accuracy and efficiency in accounts receivable processes throughout the region. The role supports local Business Office Managers and accounts receivable teams through in-person and remote guidance, training, and oversight. Travel may be required up to 30% of the time to train local Business Office Managers at communities; when not traveling, the role supports them remotely. The position assists with the overall supervision and management of regional accounts receivable staff and helps local leaders recruit, select, orient, and manage billing team members. It oversees billing operations, collection processes, payer-contract compliance, billing systems, resident trust account compliance, and accounts receivable performance and reporting.

Requirements

At least 3 years of experience in Assisted Living and/or Independent Living billing.
At least 1 year of experience with PointClickCare at facility and management-console levels.
Analytical, organizational, communication, written, and interpersonal skills.
Knowledge of corporate business management and governmental and private insurance regulations and standards.
Excellent computer skills, including high proficiency in Microsoft Office products.
Professional demeanor and ability to manage and train teams.
Detail-oriented, dependable, and strong work ethic.
Ability to demonstrate autonomy, organization, assertiveness, flexibility, and cooperation.
Ability to travel as needed.

Nice To Haves

Two-year degree in a business field.

Responsibilities

Meet with accounts receivable teams in person and virtually to address questions and issues.
Ensure statements are generated accurately and on time according to industry standards.
Plan, monitor, evaluate, and improve accounts receivable performance outcomes.
Oversee the collection process to reduce receivables by improving payment timeliness.
Maintain working knowledge of payer contracts and ensure payers are billed according to contract provisions.
Supervise the use of billing systems and maintain knowledge of the systems, including upgrades and enhancements.
Protect the confidentiality of patient and organizational information through effective controls and direct supervision of billing operations.
Assist local leaders in recruiting, selecting, orienting, and managing billing team members.
Monitor compliance of resident trust accounts.
Review and analyze accounts receivable reports, summarize information, identify trends, and keep management informed.
Teach, train, and work with Office Managers to help achieve goals.
Assist with the overall supervision and management of regional accounts receivable staff.
Travel as needed, including travel to train local Business Office Managers at communities.