AR REGIONAL SPECIALIST (HYBRID)

Compass Group•Charlotte, NC
•Hybrid

About The Position

The AR Regional Specialist is part of a team that performs accounts receivable applications to customer accounts, including reconciliations, applications, discrepancy resolution, and refunds within organizational deadlines. The role reviews customer AR accounts using SAP, High Radius, and MyResults alongside communications from field units, customers, and internal partners to ensure customer balances are accurately represented. It also analyzes complex client accounts, monitors aged items, communicates unresolved past-due items and on-account cash to the field, and processes payments with detailed remittance information. The specialist assists colleagues with new or complicated applications and supports cash applications as needed, including using bank websites and images to apply payments. Other shared duties include processing refunds, advance deposits, write-off reversals, bank activity, credit card subsidy payments, bank adjustments, Foodbuy AR payments, DataWorkbench uploads, and Levy cash applications in accordance with policy, procedures, and Key Financial Control guidelines.

Requirements

  • Previous high-volume accounts receivable payment and account management experience.
  • Required SAP experience.
  • Working knowledge of Microsoft Office, with proficiency in Excel and Outlook.
  • Ability to manage time and deliver work within deadlines and standards.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with associates at all organizational levels while emphasizing customer service.
  • Attention to detail and excellent organizational skills.
  • Ability to understand how the role contributes to the success of the wider business.
  • Demonstrated research and problem-solving skills.
  • Willingness to explore process efficiencies and improvements.
  • Ability to accept change, be innovative, and be self-motivated.

Nice To Haves

  • Associate degree in Finance or Accounting.
  • High Radius experience.

Responsibilities

  • Review customer AR accounts using SAP, High Radius, and MyResults, together with communications from field units, customers, and internal partners, to ensure customer AR balances are accurately depicted.
  • Analyze complex client AR accounts across sectors and recommend solutions to resolve issues.
  • Monitor aged AR items and proactively provide the field with information about unresolved past-due items, on-account cash, and potential AR write-off postings.
  • Read, decipher, and process payments with extensive remittance detail.
  • Assist team members with new or complicated applications.
  • Use bank websites and images to apply payments received, as needed.
  • Post payments accurately and at a high application rate per day while handling high payment volumes.
  • Review and process AR refunds, advance deposits, write-off reversals, bank activity, credit card subsidy payments, and bank adjustments according to policy and procedures.
  • Apply Foodbuy AR payments and verify and process DataWorkbench uploads.
  • Process Levy cash applications and adhere to Key Financial Control guidelines and schedules.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and accidental death insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Paid parental leave
  • Holiday time off, varying by site and state
  • Personal leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts
  • May be eligible for additional paid and/or unpaid time off in accordance with applicable laws
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