AR Specialist

The Supply Room • Ashland, VA

1d • $20 - $23 • Onsite

About The Position

The Accounts Receivable Specialist manages customer accounts by monitoring outstanding balances, collecting current and past-due payments, maintaining accurate records, and providing exceptional customer service. The role requires strong communication and organizational skills and the ability to build positive relationships while ensuring timely payment of accounts.

Requirements

• High school diploma, GED, or equivalent work experience.
• Previous accounts receivable and collections experience.
• High level of integrity, professionalism, and confidentiality.
• Strong organizational skills and exceptional attention to detail.
• Proficiency in Microsoft Office applications and general computer software.
• Excellent verbal, written, listening, and interpersonal communication skills.
• Ability to work independently and contribute effectively in a team environment.
• Strong time management skills and ability to prioritize multiple tasks and meet deadlines.
• Professional and courteous interactions with customers, vendors, and coworkers.
• Self-motivation and willingness to learn and continuously improve.
• Reliability, dependability, and responsiveness in a fast-paced environment.
• Strong problem-solving skills and ability to adapt to changing priorities.
• Positive attitude and commitment to outstanding customer service.
• Sound judgment, accountability, and a strong work ethic aligned with company values.

Nice To Haves

• Experience with customer account management and payment processing.

Responsibilities

• Monitor customer accounts and identify current and past-due balances.
• Contact customers by phone, email, or other communication methods to collect outstanding payments.
• Respond promptly and professionally to customer questions about account balances, invoices, and payment status.
• Verify and update customer account and contact information as needed.
• Process customer payments, including credit card transactions, accurately and securely.
• Maintain accurate accounts receivable records and supporting documentation.
• Work with internal departments to resolve billing discrepancies and customer account issues.
• Protect confidential customer and company information in accordance with company policies.
• Maintain a safe, clean, and organized work environment by following company policies, procedures, and safety regulations.
• Perform other duties and special projects as assigned.

Benefits

• Paid leave and holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability coverage
• 401(k) with a corporate match
• Tuition reimbursement for career development courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED