AR Resource

PACS
•$65,000 - $75,000

About The Position

The AR Resource ensures accuracy and efficiency across regional accounts receivable processes. This role supports regional AR teams, monitors billing and collection performance, maintains knowledge of payer contracts and billing systems, and helps local leaders recruit, orient, manage, and train billing team members. The position assists with the overall supervision and management of regional accounts receivable staff and requires travel to regional facilities and meetings as needed.

Requirements

  • At least 3 years of experience in assisted living facility (ALF) and/or independent living (IL) billing.
  • At least 1 year of experience with PointClickCare at the facility and management-console level.
  • Analytical, organizational, communication, written, and interpersonal skills.
  • Knowledge of corporate business management and governmental and private insurance regulations and standards.
  • Excellent computer skills, including Microsoft Word, Excel, and other Microsoft Office programs.
  • Professional demeanor and ability to manage and train teams.
  • Detail-oriented, dependable, and strong work ethic.
  • Ability to travel to regional facilities and meetings as needed.

Nice To Haves

  • Two-year degree in a business field (preferred).

Responsibilities

  • Meet with AR teams in person and virtually on a regular basis and as needed to address questions and issues.
  • Ensure statements are generated accurately and on time, in accordance with industry standards.
  • Plan, monitor, evaluate, and improve accounts receivable performance outcomes.
  • Oversee the collection process to reduce receivables by improving payment timeliness.
  • Maintain working knowledge of payer contracts and ensure payers are billed according to contract provisions.
  • Supervise the use of billing systems and maintain knowledge of the systems, including upgrades and enhancements.
  • Protect patient and organizational information through effective controls and direct supervision of billing operations.
  • Assist local leaders with recruiting, selecting, orienting, and managing billing team members.
  • Monitor compliance of resident trust accounts.
  • Review and analyze accounts receivable reports, summarize information, identify trends, and keep management informed.
  • Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
  • Teach, train, and work with Office Managers to help achieve goals.
  • Travel as needed.
  • Assist with the overall supervision and management of regional accounts receivable staff.

Benefits

  • Medical, dental, and vision plans.
  • Paid time off and holidays.
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • 401(k) plan with company contributions.
  • Employee Assistance Plan (EAP) providing confidential support for personal and professional challenges.
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