AR Associate

Southern Glazer's•Durango, CO

About The Position

The AR Associate provides financial, administrative, and clerical services, ensuring accurate and efficient accounts receivable operations. The role processes and monitors payments, verifies and posts receipts, maintains accounts receivable records, supports collections, and helps resolve account and payment issues. The associate works with customers, drivers, sales, and other departments to maintain accurate account information and delivery and payment status. The position also includes in-person visitor interactions, collecting payments, answering questions, maintaining employee personnel files, supporting operations and interviews, and securing the building after normal business hours.

Requirements

High school diploma or equivalency.
At least 2 years of experience.
Knowledge of Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives.
Proficiency using Microsoft Excel spreadsheets, including creating pivot tables and charts and developing complex formulas.

Responsibilities

Provide financial, administrative, and clerical services and help ensure accuracy and efficiency of operations.
Process and monitor incoming payments and secure revenue by verifying and posting receipts.
Record payments to accounts and maintain accounts receivable records.
Gather information from financial institutions to process or verify credit applications and solicit payment on overdue accounts.
Keep records of delinquent accounts, incomplete files, and credit risks.
Prepare daily cash deposits and cash control sheets.
Enter finalized cash receipts and update the accounts receivable ledger.
Work with potential customers and the sales department to gather new-account paperwork and send completed files to the accounts receivable supervisor for verification.
Perform collection procedures in accordance with Standard Operating Procedures and escalate issues to a supervisor as needed.
Review accounts for compliance with state credit law and Standard Operating Procedures.
Apply payments received through checks, cash, electronic funds transfers, Online Bill Pay, drivers, and non-sufficient-funds processes; notify customers or sales of term changes.
Address driver phone calls and radio (Nextmail) questions regarding payment and delivery instructions.
Manage monthly statement distributions and work with sales and other departments to handle account disputes.
Maintain an accurate portfolio of 1,000 customer accounts, including notes and terms.
Work with sales and other departments to maintain accurate notes on customer account status, delivery information, and payment status.
Interact with visitors in person, collect payments, and answer questions.
Maintain employee personnel files and assist with operations tasks as needed.
Provide support when interviewing for open positions.
Secure the building by locking up after normal business hours.
Perform other job-related duties as assigned.