Regional Account Team Manager

CLEAResult•Remote - Michigan, MI

5d•$76,100 - $114,200

About The Position

CLEAResult is seeking a Regional Account Team Manager to lead and guide a team of account managers. The role is responsible for exceptional client satisfaction, energy savings goal attainment, and successful management of key accounts. The position requires a Michigan resident and a strong background in account management, leadership, and strategic customer relationship development. The manager fosters a collaborative, high-performance team culture aligned with CLEAResult’s values of Accountability, Trust, and Transparency. The role advocates for customers, develops strategic account plans, tracks team performance, analyzes account data and customer feedback, and partners with program management and leadership on strategies and solutions that support program goals. The stated target compensation is $77,000–$86,000. The posting also lists a compensation range of $76,100–$114,200 USD. Any offered salary is based on factors including internal equity and ranges, market data, skills, relevant experience, and certain degrees or certifications. Applicants must be authorized to work in the country where the position is located without employer sponsorship or support, and successful hires must pass pre-employment checks.

Requirements

Must reside in Michigan.
3–5 years of experience in account management, with a track record of successful client retention and revenue growth.
Prior experience leading a team.
Strong leadership and team management skills, including the ability to motivate and develop a high-performing team.
Experience with Microsoft Office suite and Salesforce.
Must be authorized to work in the country where the position is located without employer sponsorship or support.
Successful hires must pass pre-employment checks.

Responsibilities

Lead and guide a team of account managers to support client satisfaction, energy savings goal attainment, and successful key account management.
Foster a collaborative, high-performance team culture focused on exceeding goals and modeling CLEAResult’s values of Accountability, Trust, and Transparency.
Serve as a customer advocate within the program through proactive communication and efforts to enhance customer satisfaction.
Develop and execute strategic account plans that drive customer satisfaction and retention.
Standardize and implement a lead-tracking report to monitor KPIs and assess account management team performance.
Analyze data and customer feedback and provide regular program management updates on key account status, achievements, opportunities, and strategic plans for continuous improvement and growth.
Partner with program management and leadership to develop strategies and solutions that inform outreach, marketing, external training and education, and other program activities that drive goal achievement.