Regional Account Manager

Rain For Rent • Jacksonville, FL

8d

About The Position

The Regional Account Manager serves as the primary contact for selected key customers and manages assigned accounts within a region. The role aims to grow revenue and customer satisfaction through annual account plans, while ensuring consistent formatting, pricing, scopes of work, and terms and conditions on quotations and contracts for strategic accounts.

The manager leads assigned accounts to increase market share, profitability, and revenue; coordinates with the Strategic Account group and Contracts team on Master Service Agreements; and works with sales, branch, regional, and corporate personnel to support customer and account strategies. The role also develops account budgets and plans, supports segment strategy and marketing, identifies sales opportunities, resolves account issues, reports on account performance, and promotes safety and environmental standards.

Responsibilities

• Lead and manage assigned regional accounts to increase market share, profitability, and revenue, and build relationships throughout each customer's organization.
• Work with the Strategic Account group and Contracts team to manage Master Service Agreements and meet or exceed assigned revenue goals.
• Prepare budgets, account plans, and succession plans for assigned accounts.
• Collaborate with Sales Representatives, Regional Sales Managers, Strategic Account Managers, Branch Managers, Regional Vice Presidents, and corporate staff to support strategic and regional account efforts.
• Communicate sales objectives and coordinate project scope, products, resources, timelines, and customer service with branch and corporate personnel.
• Ensure receivables for assigned accounts do not exceed 90 days, with no more than 8% over 90 days.
• Assist with marketing and training materials and contribute to segment strategy, including product development, brand positioning, pricing, and expansion.
• Develop new sales opportunities through creativity and resourcefulness.
• Lead resolution of assigned account issues.
• Prepare written monthly reports and weekly updates on account revenue and issues.
• Promote account sales strategies by attending regional meetings, presentations, conference calls, conferences, trade shows, and other interactive opportunities.
• Promote the company's value proposition, including full-service solutions.
• Attend industry events for networking and ongoing professional development.
• Meet customer expectations and adapt to changing priorities.
• Promote safety and environmental standards and behaviors.
• Perform other duties as assigned to support operations.

Benefits

• Comprehensive medical, dental, and vision insurance
• Matching 401(k) retirement savings plan
• Competitive base salary
• Nine paid holidays and a paid time off (PTO) program
• Tuition reimbursement
• Company-sponsored training and career development opportunities
• Vehicle reimbursement program eligibility
• Other valuable perks

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed