Regional Account Manager - Texas

Wyndham Hotels & Resorts•Houston, TX
•$75,000 - $105,000•Remote

About The Position

The Regional Account Manager is a critical role within Wyndham Hotels & Resorts’ Global Sales Organization, responsible for developing relationships and driving business for accounts and hotels in the assigned region. This motivated self-starter drives day-to-day sales activities across a portfolio of accounts, develops strategic account plans, prospects for new business, and works with internal teams, hotels, and ownership groups to increase revenue. The role is remote in the United States and involves expected travel within the assigned region of 50%.

Requirements

  • Bachelor’s degree.
  • At least 6 years of previous work experience, including at least 3 years of sales experience.
  • Experience handling a quota target of $10 million or more.
  • Solution-selling skills.
  • Experience with account plans and sales forecasting.
  • Proficiency in Microsoft Office, CRM tools, Cvent, Salesforce, and other industry-specific sales tools.
  • Expected in-region travel of 50%.
  • Ability to articulate Wyndham’s strengths and offerings from the customer’s perspective and align stakeholders around mutually beneficial solutions.
  • Self-starter with initiative, confidence, professionalism, good judgment, and a results-oriented approach.
  • Familiarity with regional accounts, properties, and markets; advanced understanding of assigned accounts’ business models.
  • Analytical skills to interpret reports and trends and understanding of metrics, goals, and reporting.
  • Broad knowledge of hospitality and regional business dynamics and ability to lead complex sales cycles end-to-end.

Responsibilities

  • Plan and execute sales strategies within the region.
  • Increase win rates across the customer base and drive growth across assigned accounts.
  • Collaborate with the regional Franchise Operations representative and the wider Wyndham Sales Organization to drive hotel revenue.
  • Develop and execute strategic account plans for key accounts.
  • Prospect locally for business, engage key account stakeholders, and acquire new accounts by communicating value.
  • Assess Wyndham chain scales and properties to identify customer and property fit.
  • Drive revenue to hotels with need in the region and identify account potential through on-property collaboration.
  • Partner with sales operations and sales development to support direct hotel sales execution.
  • Coordinate with internal Wyndham teams, hotels, and ownership groups to understand hotel needs and achieve sales outcomes.
  • Measure customer development against stated goals and objectives.
  • Manage day-to-day needs of key regional account customers in partnership with internal Wyndham teams.
  • Ensure account revenue meets or exceeds sales goals.
  • Manage assigned segment expenses and budget.
  • Coordinate with properties to ensure customers receive timely responses to rate inquiries, RFPs, and questions or issues.
  • Review market conditions, advise customers of opportunities, and collaborate on strategy and sales development plans.
  • Use reports and trends to evaluate performance and create reporting to gauge project success.

Benefits

  • Health insurance with HSA and FSA options
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability coverage
  • 401(k) with company match
  • Accrued vacation time
  • 11 core scheduled paid holidays, with potential additional paid company closure days
  • Paid sick leave as required by state and local laws
  • One paid volunteer day
  • Bereavement time
  • Jury duty time
  • Annual incentive payment with a 15% target, subject to the Global Sales Incentive Plan
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