Regional Account Manager - Southern California

Scope Group•Los Angeles, CA

About The Position

Scope Health Inc is hiring a Regional Account Manager for Southern California, based in Los Angeles, to join its US team. The role covers a defined geographic territory and focuses on sales and business development with ophthalmologists, optometrists, and other healthcare professionals. The Regional Account Manager builds collaborative customer relationships and increases usage and recommendation of Scope products through service-oriented contact, sales calls, presentations, and product knowledge. The role works with some management direction and supervision, while planning and implementing territory activities with limited assistance. It requires developing account and territory plans, managing promotional spending, tracking performance, collaborating with colleagues and third-party stakeholders, and sharing market and competitor insights. The position includes travel across the territory and to US trade shows and company meetings, with travel expected to be approximately 30%. Scope describes its vision as becoming a leading force in eyecare, with people at its core. It provides equal employment opportunities and prohibits discrimination and harassment on protected grounds.

Requirements

At least 5 years of sales experience in a similar environment.
Drive, clinical competency, and interpersonal skills to develop and maintain relationships with a varied group of healthcare professionals.
Well-developed selling skills and a strong focus on customer needs.
Ability to analyze data and develop effective territory and account plans, monitor progress, and follow through.
Ability to work independently and on one's own initiative within a remote team.
Ability to communicate professionally, verbally and in writing, with people at all levels inside and outside the business.
Self-motivation and strong organization and prioritization skills.
Ability to work under pressure and autonomously while managing a diverse and demanding workload.
Excellent computer literacy, including CRM systems and Microsoft Office (Word, PowerPoint, Outlook, and Excel).
Flexible attitude to working hours and willingness to travel across the territory and the US, approximately 30%.

Nice To Haves

Business- or science-related degree.
Professional qualifications and memberships.
Experience in the eyecare area.
Energy, resilience, and enthusiasm.

Responsibilities

Meet sales, activity, and other objectives defined by Scope.
Develop and maintain effective routing and focus activity and promotional spending on predefined target customers.
Conduct sales calls and presentations with customers in specialized hospital departments and other healthcare institutions.
Use the Scope Infinity model and develop selling skills to increase healthcare providers' use and promotion of products.
Use promotional materials appropriately to support marketing-plan messages.
Represent Scope professionally and in line with company values and behaviors.
Collaborate with Scope colleagues and relevant third-party stakeholders to maximize commercial effectiveness, including regular joint action planning.
Share and implement best practices with colleagues in the area team and nationally when appropriate.
Conduct monthly analysis of territory sales and activity, including use of CRM systems for planning.
Produce a territory action plan with guidance from the line manager and colleagues.
Plan activities in advance and update the CRM planner and customer interaction records as required.
Manage the promotional budget to maximize return on investment and update the manager as required.
Respond promptly to customers and Scope colleagues, monitor performance against objectives, and provide updates to the manager.
Maintain and develop product, therapy-area, competitor, and marketing-strategy knowledge.
Develop knowledge of the regional eyecare area and key account personnel; monitor account structural, personnel, and policy changes and share relevant information with US Management.
Monitor competitor activity in the territory and regularly provide feedback to colleagues, the manager, and Marketing.
Understand the account strategy for each major account and coordinate account planning with other stakeholders.
Take personal responsibility for developing a number of Key Opinion Leaders.
Manage time, workload, and deadlines effectively, seeking guidance when needed.