Account Manager - Los Angeles & Southern California Region

Botrista • Los Angeles, CA

3d

About The Position

Botrista is seeking an enthusiastic, customer-centric Account Manager for the Los Angeles and Southern California region. The blended role combines building and maintaining customer relationships with installing and launching Botrista’s beverage program. The Account Manager will manage accounts across food service, enterprise, quick service, and small-business customers, with a focus on customer satisfaction, churn prevention, and growing drink sales and revenue. Performance is measured primarily by machine uptime and drink sales volume.

Requirements

• Must reside in the Los Angeles and Southern California region.
• At least 3 years of account management, marketing, business development, or other relevant sales experience.
• Ability to communicate, present, and influence credibly and effectively at all organizational levels.
• Ability to manage multiple account management projects while maintaining close attention to detail.
• Sales or account management experience, preferably in the restaurant or hospitality industry.
• Analytical mindset and ability to identify trends and opportunities from data.
• Self-motivated and target-driven, with a track record of meeting or exceeding sales targets.
• Knowledge of the restaurant industry, including trends, challenges, and best practices.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Responsibilities

• Manage and nurture relationships with existing restaurant and non-commercial foodservice accounts.
• Develop and execute strategies to increase drink sales at existing accounts.
• Conduct regular customer check-ins and provide ongoing support to ensure satisfaction.
• Work with the sales team to identify upselling and cross-selling opportunities within existing accounts.
• Implement measures to reduce churn and retain accounts.
• Ensure timely and successful delivery of solutions in line with customer needs and objectives.
• Collaborate with internal teams, including marketing and operations, to support account growth initiatives.
• Update clients on new products and services and advise on menu options to increase drink sales.
• Support installation and launch of the program at customer accounts.

Benefits

• $70,000–$80,000 per year, plus commission
• Stock options
• Fully company-paid medical insurance
• 99% company-paid dental and vision insurance
• Flexible PTO
• 7 sick days
• 14 holidays
• Wellness benefits
• Cell phone and internet reimbursement
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed