Account Manager - Los Angeles & Southern California Region

Botrista•Santa Barbara, CA
•$70,000 - $80,000

About The Position

Botrista is seeking an enthusiastic, customer-centric Account Manager for the Los Angeles and Southern California region. This blended role combines relationship management with installation and program launch. The Account Manager will oversee accounts across food service, enterprise, quick service, and small-business segments, with the goals of ensuring customer satisfaction, preventing churn, and growing drink sales and revenue. Performance is primarily measured by machine uptime and drink-sales volume.

Requirements

  • Must reside in the Los Angeles and Southern California region.
  • At least 3 years of account management, marketing, business development, or other relevant sales experience.
  • Ability to communicate, present, and influence credibly and effectively at all levels of an organization.
  • Ability to manage multiple account-management projects while maintaining attention to detail.
  • Experience in sales or account management.
  • Analytical mindset and ability to identify trends and opportunities from data.
  • Self-motivated and target-driven, with a track record of meeting or exceeding sales targets.
  • Knowledge of the restaurant industry, including its trends, challenges, and best practices.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Nice To Haves

  • Sales or account-management experience in the restaurant or hospitality industry.

Responsibilities

  • Manage and nurture relationships with existing restaurant and non-commercial foodservice accounts.
  • Develop and execute strategies to increase drink sales for existing accounts.
  • Conduct regular check-ins and provide ongoing support to ensure customer satisfaction.
  • Collaborate with the sales team to identify upselling and cross-selling opportunities within existing accounts.
  • Implement measures to reduce churn and retain existing accounts.
  • Ensure timely and successful delivery of Botrista’s solutions according to customer needs and objectives.
  • Collaborate with internal teams, such as marketing and operations, to support account growth initiatives.
  • Regularly update clients on the latest products and services, and advise on menus to increase drink sales.

Benefits

  • Fully company-paid medical insurance.
  • 99% company-paid dental and vision insurance.
  • Flexible PTO.
  • 7 sick days.
  • 14 holidays.
  • Wellness benefits.
  • Cell phone and internet reimbursement.
  • 401(k).
  • Commission.
  • Stock options.
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