Regional Account Manager, US HPP, Jacksonville FL

AstraZeneca•Gainesville, FL
•Onsite

About The Position

The Regional Account Manager represents Alexion in educating hypophosphatasia (HPP) disease customers, identifying patients impacted by HPP, and increasing visibility of disease-awareness initiatives while maintaining customer satisfaction across the assigned territory. The role implements disease, diagnostic, and branded sales and marketing programs and maintains effective relationships with internal and external customers. The position is field-based and focuses on achieving territory sales objectives through strategic account planning, market analysis, customer education, and persuasive sales activity. The Regional Account Manager provides product expertise and customer service to physicians, clinics, hospitals, and their staff, and collaborates with Alexion colleagues and other enterprise partners. The role also includes territory administration, timely reporting, and compliance with Alexion's Code of Ethics, Business Conduct, policies, and procedures.

Requirements

  • Degree in life science and/or business/marketing.
  • Documented track record of consistent top-tier sales results, including consistent top-20% performance.
  • At least 5 years of pharmaceutical or equivalent experience, such as biotech or medical device experience.
  • Ability to work effectively both independently and collaboratively in a team-oriented environment.
  • Ability to gain consistent access to healthcare providers in community and academic centers and develop strong professional relationships for scientific exchange and promotion.
  • Demonstrated success in strategic territory management.
  • Effective verbal and written communication skills and organizational abilities.
  • Valid driver's license and clean driving record.
  • Ability to travel 50–60% within the assigned territory on a regular basis, including frequent overnight and some weekend travel.
  • Ability to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex, non-linear thought, analysis, and dialogue; collaborate; and maintain general availability during standard business hours, with or without accommodation.

Nice To Haves

  • Advanced or master's degree.
  • Biopharma experience.
  • Top-tier awards, such as a President's Club Award.
  • Sales experience in endocrinology or medical genetics, or experience selling to physicians specializing in bone disorders.
  • Experience with enzyme replacement therapy products.
  • Orphan, ultra-orphan, or rare disease experience.
  • Experience in nephrology, orthopedic surgery, or rheumatology specialties.
  • Experience with self-injected products.
  • Institution or academic center account experience.

Responsibilities

  • Consistently achieve or exceed sales objectives in the assigned territory.
  • Develop and maintain in-depth knowledge of the product, market, and customers.
  • Develop and implement strategically targeted, account-specific territory business plans aligned with corporate strategy and informed by local market forces.
  • Manage the territory, analyze market dynamics, meet territory sales goals, and update business plans accordingly.
  • Develop and maintain strong clinical, technical, and scientific knowledge.
  • Seek out and qualify leads and profile new accounts.
  • Educate customers on the diagnostic approach to HPP to support differential diagnosis and appropriate testing of patient populations.
  • Use marketing tools and resources appropriately, including PowerPoint presentations.
  • Lead implementation of the patient-centric partnership model with physicians, staff, clinics, and hospitals, providing product expertise and customer service.
  • Make compelling and persuasive sales calls to designated customers to generate sales of Alexion products.
  • Collaborate with TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other enterprise partners.
  • Proactively interact with Alexion management to refine product and market initiatives.
  • Manage time, priorities, CRM tools, resources, and workload effectively.
  • Complete administrative responsibilities and submit accurate, timely sales activity reports.
  • Perform work in alignment with Alexion's Code of Ethics and Business Conduct and its policies and procedures.
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