Regional Account Manager (New York / NYC Metro Area)

React Health Holdings, LLC•New York, NY

About The Position

The Regional Account Manager creates demand for React Health Sleep and Respiratory products and software solutions among Durable Medical Equipment companies, physicians, and clinicians. The role is accountable for sales growth in a defined territory and works with internal teams to align resources and maximize the company’s efforts in the geography. The position manages new and existing DME/HME and/or Sleep Lab accounts, develops customer relationships, conducts sales calls and product education, achieves assigned sales and profitability goals, and supports customer needs. It also includes territory planning and budgeting, CRM maintenance, forecasting, communicating pricing and trading terms, keeping up with products and competitors, and attending trade shows and other professional meetings. Travel, including overnight travel, is required; occasional work outside normal business hours, including weekends, may be needed.

Requirements

At least 3 years of experience in medical sales.
At least 3 years of experience calling on physicians and clinicians, with a strong background in business and sales acumen.
Strong financial and analytical skills.
Ability to influence and build strong relationships with internal and external stakeholders.
Proactive and flexible, with the ability to multitask in a fast-paced, high-growth environment.
Strong presentation skills.
Ability to function and excel in a team environment.
Strong organizational and planning skills.
Proficiency in conducting virtual meetings and presentations.
Requires normal visual acuity and hearing.
Ability to sit and use hands and fingers to handle, feel, and manipulate keyboard keys; work also involves periods of standing, walking, bending, and carrying papers and books.
Travel and overnight travel are required.

Nice To Haves

Bachelor’s degree preferred.
Excellent attention to detail and project management skills.
Successful sales track record in the Sleep and Respiratory Durable Medical Equipment market.
Excellent written and oral communication skills and ability to work effectively with diverse groups of people.

Responsibilities

Serve as the primary sales contact responsible for growth and management of new and existing DME/HME and/or Sleep Lab accounts in the defined territory.
Achieve assigned sales quotas and profitability across designated product lines and territory accounts.
Conduct regular sales calls and customer education or training by phone, web meeting, and in person.
Manage the territory budget to maximize customer impact, including product and travel expenses.
Collaborate and communicate with internal teams to meet account objectives and improve the customer experience.
Use and maintain the CRM database, including customer information, follow-up correspondence, account correspondence, and sales analyses.
Increase knowledge of company products, the industry, and competitive products and activity among referral sources.
Negotiate and communicate trading terms, pricing, and cost increases where relevant.
Focus on forecasting, internal communication, and understanding retailer supply demands.
Support or facilitate resolution of client concerns.
Attend regional and national trade shows as requested by the VP of Sales.
Perform departmental duties as assigned and manage expenses in accordance with company policy.
Attend departmental meetings, seminars, training sessions, in-service training, and continuing education as delegated or necessary.
Ensure departmental compliance guidelines are met and perform duties according to department policies and procedures.
Provide customer-focused interactions and perform other duties delegated by the supervisor within the scope of the role.