Regional Account Manager
About The Position
Craft-Bilt Manufacturing Co. is seeking a Regional Account Manager to serve as a key point of contact for assigned customers, build and grow customer relationships, and develop new business. The role involves prospecting, managing sales opportunities, expanding existing accounts, and ensuring solutions are delivered in line with customer needs and objectives. The position requires extensive travel and overnight stays Monday through Thursday each week to visit client sites and support customers in the field. Compensation is $75,000 annually plus a 2.5% commission on sales growth above the employee’s annual baseline.
Requirements
- Proven work experience in account management, business development, sales, outside sales, or a related role.
- Demonstrated ability to develop new business while maintaining and growing existing customer relationships.
- Strong prospecting, networking, negotiation, presentation, and closing skills.
- Ability to communicate, present, and influence effectively at all levels of an organization.
- Confidence juggling multiple accounts, prospects, and priorities while switching gears quickly.
- Excellent listening and relationship-building skills with a customer-focused approach.
- Strong verbal and written communication skills.
- Self-motivated, comfortable taking initiative, and able to work independently.
- Willingness and ability to travel extensively and stay overnight Monday through Thursday every week.
Responsibilities
- Serve as a key point of contact for assigned customers, managing relationships and ensuring their needs are met.
- Build and maintain strong, long-lasting relationships with existing customers and key decision-makers.
- Develop trusted relationships with customer stakeholders and identify opportunities to strengthen and expand partnerships.
- Prospect for new customers and business opportunities through networking, referrals, industry research, and targeted outreach.
- Grow existing accounts through upselling, cross-selling, and expanded product offerings.
- Develop new accounts by understanding customer needs, presenting solutions, and guiding prospects through the sales process.
- Maintain a strong understanding of products, markets, competitors, and industry trends to identify potential opportunities.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Communicate progress on sales initiatives, customer opportunities, and account activity to internal and external stakeholders.
- Forecast and track sales and account metrics, including sales results, pipeline activity, new business, and customer retention.
- Follow up consistently with prospects and customers to advance opportunities and maintain relationships.
- Resolve customer issues and complaints quickly and effectively while identifying opportunities to strengthen relationships.
Benefits
- 15 days of paid time off in the first full year.
- 16 paid holidays.
- An additional 5 days of PTO in the second year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
