Region Manager

Certus Pest Inc.•Chandler, AZ

8h•$130,000 - $150,000

About The Position

The Region Manager leads a region of branches through Area Managers and Branch Managers to achieve regional goals in sales, service, customer retention, safety, and operating profit. The role develops effective leaders, executes regional operating plans, and ensures consistent performance and exceptional customer experiences across assigned branches. The Region Manager must reside in Southern California or Arizona.

Requirements

Minimum of 5 years’ progressive service industry and/or sales management experience, including P&L responsibility and oversight of multiple branches/locations.
Experience managing and developing managers.
Ability to travel throughout the region.
Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.

Nice To Haves

General Household Pest and Rodent Control License or Pest Control Operator Certification.
Experience leading geographically dispersed teams in multi-state, high-growth, or field-based environments.
Advanced knowledge of pest control operations, regional financial management, safety, and compliance.

Responsibilities

Lead and develop Area Managers and Branch Managers, holding them accountable for branch and regional performance.
Drive regional sales performance through strategic planning, manager coaching, and consistent execution across branches.
Partner with Talent Acquisition and branch leadership on workforce planning, recruiting, hiring, onboarding, and training across the region.
Own regional financial performance, including P&L, budgets, forecasts, production targets, and inventory control.
Conduct branch visits and performance reviews to ensure service quality, route completion, safety, and regulatory compliance.
Oversee escalated customer issues and recurring service concerns, ensuring managers deliver timely, effective resolution.
Partner with HR on employee relations, manager performance, attendance, and team member retention across the region.
Ensure managers maintain safe, compliant, and operational fleet, equipment, tools, and inventory across all branches.
Manage controllable expenses within approved regional budgets; ensure payroll accuracy and adherence to pricing and sales policies.
Ensure regional compliance with state, federal, and company policies; implement consistent operating practices and corrective action plans.
Coach and develop direct reports to build a strong leadership succession pipeline and support regional growth.