Refugee Health Administrator -PHCOP III - Newcomer Health Program

State of Colorado•Denver, CO

12d•Hybrid

About The Position

The Newcomer Health Program (NHP) is part of the Health Equity (HE) Branch at the Colorado Department of Public Health and Environment (CDPHE). The program focuses on disease surveillance, prevention, and control, as well as evaluating health programs to improve the health of newly arrived refugees and immigrants. It enhances surveillance networks for various diseases, evaluates health status to inform U.S. programs, and works to protect the health of receiving communities by controlling communicable diseases. The NHP supports the Colorado Refugee Services Program (CRSP) in resettling refugees and promoting their self-sufficiency and integration. CDPHE serves various ORR-eligible populations, including refugees, asylees, Special Immigrant Visa holders, victims of severe trafficking, and others. Program staff assist CRSP with state-level policies, train county staff, provide technical assistance, report to the federal government, monitor performance, and allocate funds.

Requirements

Six (6) years of relevant experience in public health programs or refugee resettlement programs, government public health agency or a refugee services organization, refugee medical clinic, or in an occupation related to the work assigned to this position.
OR A combination of related education in Public Health, Healthcare Administration, Business Administration, Human Services and/or relevant experience in public health programs or refugee resettlement programs, government public health agency, refugee services organization, refugee medical clinic or in an occupation related to the work assigned to this position equal to six (6) years.
Must substantiate minimum qualifications when filling out the Work Experience section of the application.
Must be a current resident of the State of Colorado at the time of submitting your application.

Nice To Haves

Relevant experience with the State of Colorado
Experience with refugee health
Familiarity with the U.S. refugee resettlement program
Experience with contract management
Experience with Medicaid
Experience using communications strategies and tactics to disseminate information for partners
Experience facilitating discussions with partners to resolve differences or complaints using active listening and mediation skills
Outstanding verbal and written communications; ability to adapt a style to fit diverse audiences of varying technical levels, and at various levels within an organization, in groups, and individual settings
Self-motivated with a high degree of comfort with uncertainty
Skills to synthesize complex research into understandable and usable resources

Responsibilities

Provides programmatic and administrative support for Domestic Medical Exam requirements and healthcare access for the State of Colorado and its partners.
Works collaboratively with program leadership, staff, state partners, and contractors to achieve programmatic goals and reporting methods for improving and referring newcomer populations to appropriate healthcare.
Supports CDPHE and CRSP management in overseeing the performance of contracted partners, including clinics performing Domestic Medical Exams and intensive case management providers, to ensure compliance with contracts and regulations.
Facilitates strong partnerships with contractors through communication, meetings, technical assistance, and clear protocols.
Serves as a liaison between refugee resettlement agency staff and contracted medical providers to ensure efficient coordination of Domestic Medical Exams.
Coordinates the administrative provision of physical and mental health screenings, and troubleshoots access to health services and benefits.
Collaborates with other State agencies and divisions involved in refugee resettlement health, such as the Colorado Department of Labor and Employment (CDLE) and Health Care Policy and Financing (HCPF).
Ensures coordination and maintenance of solutions for benefits coordination, including troubleshooting and problem-solving health benefit issues.
Represents Colorado as the Refugee Health Administrator/Deputy State Refugee Health Coordinator, interacting with various stakeholders.
Facilitates meetings and prepares documentation for routine and ad hoc meetings.
Provides updates to stakeholders and coalitions to minimize duplication of efforts and identify gaps.
Coordinates contract performance of contracted clinics for Domestic Medical Exams to ensure compliance.
Develops and modifies Scopes of Work (SOWs) and budgets with management and operations staff.
Monitors contractors to ensure fulfillment of contractual obligations and addresses issues, complaints, and suggestions.
Assesses contracted entity compliance with CDPHE contract monitoring standards and programmatic provisions.
Provides technical assistance, guidance, and support based on fiscal and/or contractor needs and expertise.
Monitors contract budget through invoice reviews and regular reconciliations.
Supports decisions regarding contractor caseloads, clinic capacities, and timeliness of domestic medical screenings to assess the need for additional contractors.
Makes recommendations for additional collaborations to benefit refugee health and healthcare in Colorado.
Supports the development and collaboration of refugee health partners to standardize and improve refugee healthcare across the state.
Serves as the Point of Contact for Unaccompanied Refugee Minors (URM) notification for health screening purposes.
Serves as the Point of Contact for Victims of Trafficking (VOT) notification for health screening purposes.
Serves as the Point of Contact for all Refugee Health/Mental Health anomaly reporting.
Strives for health equity by making recommendations to address health and wellbeing, regardless of culture or language.

Benefits

Medical and dental plans
Colorado PERA retirement options, including defined benefit plan or defined contribution plan
Optional 401(K) and 457 retirement plans
Employer-paid life insurance
Short- and long-term disability coverage
Potential flexible working arrangements
11 paid holidays per year
Generous paid time off
Free parking and access to RTD bus lines
Tuition assistance
Employee wellness programs
Professional development opportunities
Career opportunities throughout Colorado state government
Some positions may qualify for the Public Service Loan Forgiveness Program