Administrative Clinic Support I-Refugee, Immigrant and Newcomer (RIN) Health Services

Denver Health•Denver, CO

1d•$21 - $27

About The Position

Under general supervision, performs office and back-office administrative duties for Refugee, Immigrant and Newcomer (RIN) Health Services. Duties include patient scheduling and outpatient registration, reconciling clinic wait lists, handling telephone inquiries, faxing, making outbound calls, and ordering supplies. The position also works with the Administrative Clinic Support Lead on activities that support departmental cohesion and collegiality.

Requirements

At least 1 year of experience in an administrative or clerical role.
At least 1 year of experience in a customer service role within a fast-paced environment.
Ability to learn new technologies for data entry and calendar management.
Proficiency in Microsoft Office applications.
Strong time-management and organizational skills.
Excellent written and verbal communication skills.

Responsibilities

Answer telephone inquiries, screen and route calls, take messages, and register, schedule, and reschedule patients.
Frequently reconcile the clinic wait list and ensure patients are scheduled in a timely manner.
Work with the Administrative Clinic Support Lead to initiate formal and informal activities that develop departmental cohesion and collegiality.
Perform back-office administrative duties as needed, including faxing, outbound phone calls, and supply ordering.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
100% paid parental leave for up to 6 weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and other offerings.
Tuition reimbursement and assistance.
Education, coaching, and professional development opportunities through the Workforce Development Center, including career growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps-eligible employer.