Refugee Health Promotion Assistant

International Rescue Committee•Wichita, KS
•Hybrid

About The Position

The Refugee Health Promotion Assistant supports the implementation of refugee health promotion activities designed to improve health literacy, increase access to healthcare services, and promote overall well-being among refugees and other ORR-eligible populations. The position provides culturally and linguistically appropriate education, outreach, referral coordination, and administrative support to help clients navigate the U.S. healthcare system and address barriers to care. This is a part-time, limited-term position expected to conclude on September 30, 2027, unless otherwise extended.

Requirements

  • At least one year of experience providing social services or health programming for vulnerable populations.
  • Demonstrated Skills & Competencies: Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues.
  • Excellent interpersonal skills; ability to work successfully in cross-cultural environment.
  • Solid organizational skills with ability to multi-task, set priorities, manage time and meet deadlines.
  • Flexibility and ability to work well under pressure are essential.
  • Well organized, self-directed, and highly motivated.
  • Ability to maintain professional boundaries and client confidentiality.
  • Proficiency in Microsoft Office applications (especially Word, Excel, Outlook)
  • Spoken fluency in English, and another language spoken by IRC target population preferred.

Nice To Haves

  • Experience working with refugees and immigrants to navigate American social/human service systems preferred.

Responsibilities

  • Work across program teams within the Wichita office to determine health care needs and gaps in services for community members.
  • Assist with enrollment, eligibility verification, and program orientation activities.
  • Assist clients in accessing primary care, specialty care, behavioral health, dental, vision, and preventive health services.
  • Support scheduling of medical appointments and follow-up care.
  • Provide interpretation coordination and language access support as needed.
  • Help clients understand medical instructions, insurance coverage, and healthcare resources.
  • Coordinate transportation resources for health-related appointments when appropriate.
  • Assist with referrals and follow-up with partner organizations.
  • Support the Health and Wellness coordinator with outreach events and workshops to provide culturally- and linguistically appropriate health and wellness information and discussion for refugee and immigrant populations.
  • Assist with clients’ transportation related to health care and education needs
  • Participate in all program meetings, staff development activities, including weekly meetings with project leads and monthly group meetings.
  • Maintain accurate and timely client records in accordance with program and organizational requirements.
  • Maintain confidentiality and comply with all organizational and funder requirements.
  • Other duties as assigned.

Benefits

  • 10 paid sick leave
  • 10 U.S. holidays
  • 20-25 generous paid time off based on role and tenure
  • medical insurance starting at $163/month
  • dental starting at $6.50/month
  • vision starting at $5/month
  • flexible spending accounts (healthcare, dependent care, and commuter)
  • a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
  • disability and life insurance
  • an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.
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