Refugee Clinical Supervisor

Bethany Christian Services USA • Abington Township, PA

10d

About The Position

Bethany Christian Services is a faith-based organization that works to ensure children are safe, loved, and connected through family. The Refugee Clinical Supervisor helps advance the organization’s mission by overseeing clinical services and staff, supporting clients, and maintaining effective program operations.

The role coordinates behavioral health intake, referrals, case assignments, assessment, treatment, ongoing services, and case closure. It includes providing direct therapy or behavioral health counseling, preparing clinical documentation and reports, conducting psychosocial assessments and evaluations, and consulting with other units. The supervisor ensures compliance with contracts, audits, agency policies, billing and case-recording expectations, and coordination-of-care procedures.

The supervisor provides staff and intern supervision, supports team cohesion and morale, and oversees staff evaluations, training, orientation, schedules, and operational documentation. The role may also contribute to budgeting, maintain relationships with referral sources and community partners, participate in meetings and events, ensure 24-hour on-call availability, and maintain accreditation requirements and referral arrangements for psychological and psychiatric services.

The position requires a master’s degree in Social Work, Human Services, or an equivalent field, at least two years of post-master’s clinical practice, professional licensure or registration, and strong clinical, supervisory, communication, and crisis-intervention skills. Candidates must meet medical, immunization, background-screening, driving, and other position-specific requirements and support Bethany’s Statement of Faith, Mission Statement, and Commitment to Unity.

Requirements

• Master’s degree in Social Work, Human Services, or an equivalent field of study from an accredited college.
• Two years of post-master’s experience in clinical practice.
• Excellent clinical, therapeutic, and crisis-intervention skills.
• Demonstrated supervisory, verbal, and written communication skills.
• Professional licensure or registration.
• Ability to assist with counseling department budget creation and achievement.
• Ability to pass required medical examinations and fulfill essential job functions, including physical restraints of a resident.
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization.
• Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite.
• At least 21 years old, with a valid driver’s license and at least three years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Pass a Motor Vehicle Records check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Exhibit integrity and good moral character to provide appropriate care.
• Have relevant experience and/or qualifications to work with the clients and clients with special needs.
• Be properly trained and licensed, as necessary.
• Show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route, including the required Tdap vaccination history.
• Provide results of medical examinations as required by state licensing, including TB test results and immunization records.
• Subscribe to and integrate the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Responsibilities

• Coordinate behavioral health intake and referrals and ensure fair and equitable case assignments.
• Oversee case assessment, treatment, ongoing services, and case closure.
• Provide direct therapy and/or behavioral health counseling to clients.
• Prepare intake, report, closing, psychosocial assessment, and clinical evaluation documentation as required.
• Provide consultation to other units as needed.
• Ensure compliance with contract requirements, audits, case-recording expectations, insurance requirements, and coordination-of-care policies and procedures.
• Monitor billing statements and reports as needed and support timely billing and fee collection.
• Coordinate vacation schedules to ensure adequate service coverage and availability.
• Supervise staff and interns according to case supervision policy, build a cohesive team, and support staff morale.
• Enforce agency policies and procedures through staff evaluations, conference requests, timesheets, reimbursement vouchers, and utilization-report reviews.
• Keep current on trends and best practices and recommend changes to agency policies and practices when appropriate.
• Participate in annual budget, goals, and objectives preparation as needed and support adherence to the budget.
• Maintain and develop relationships with referral sources, community agencies, employers, and individuals.
• Select, train, and orient new staff.
• Attend project team and community committee meetings as requested.
• Ensure a 24-hour on-call service is available and clients are informed about it.
• Develop, update, and maintain COA and substance abuse accreditation requirements as needed.
• Establish and maintain referrals or contracts for psychological and psychiatric services.
• Perform other duties as assigned, which may vary with program or department needs, including participating in Bethany-sponsored events.

Benefits

• Access to training, professional development, and career growth opportunities.
• Comprehensive medical, dental, and vision insurance.
• 403(b) retirement plan with employer match eligibility.
• Generous time off, including 11 paid holidays, PTO Your Way, paid parental leave, and separate sick and paid absence banks.
• Education reimbursement for those who qualify.
• Employee assistance and wellness program.
• Employer-paid long-term disability and group term life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager