Refugee Support Services Intern

Connecticut Institute For Refu•Bridgeport, CT

About The Position

The Refugee Support Services program assists refugees living in the United States for at least 90 days and up to five years. The intern works with case managers to deliver less intensive but critical support to clients who continue to face challenges while working toward self-sufficiency. This is an unpaid internship requiring 8–15 hours per week during a fall session between January and May 2027. The schedule is flexible and can be tailored to accommodate the intern’s academic requirements.

Requirements

  • Currently pursuing or recently completed a degree in Social Work, International Relations, Human Services, or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work with diverse populations in a culturally sensitive manner.
  • Detail-oriented with good organizational skills.

Nice To Haves

  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Fluency in a second language, such as Spanish, Arabic, Dari, or Pashto.

Responsibilities

  • Meet with clients to assess their goals, progress, and needs.
  • Support case managers in tracking client progress and maintaining case notes.
  • Assist with administrative tasks, including data entry and document preparation.
  • Help clients understand available benefits and programs.
  • Contact utility companies, Access Health, the Department of Social Services, and other service providers on clients’ behalf regarding benefit and payment renewals or setup.
  • Assist case managers in preparing documentation for permanent residency.
  • Educate and communicate with clients about financial responsibilities, including food, housing, and utility payments.
  • Coordinate with clients receiving donations and gift cards.
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