Case Aide - Refugee Services - FT

Catholic Charities of the Archdiocese of Newark • Newark, NJ

2d

About The Position

The Immigrant & Refugee Services Division at Catholic Charities of the Archdiocese of Newark is seeking a Case Aide to provide case management services to Refugee Program clients. The role supports clients in accessing external programs and resources, coordinates with internal program teams and outside providers, follows up on client progress, and maintains case records. Other related duties may be assigned by the Program Manager and Program Director.

Requirements

• High school diploma or equivalent.
• Fluency in Spanish or Haitian Creole.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Previous experience working in a nonprofit or government setting preferred, but not required.

Responsibilities

• Assist program clients with document production and organization, form completion, scheduling, interpretation, and other processes that support access to external programs and resources.
• Liaise with internal program teams to identify client needs for initial assistance.
• Serve as a liaison between clients and external providers, where appropriate.
• Follow up with clients to assess progress and record developments.
• Compile and regularly update case notes in the client database.
• Perform other related duties as assigned by the Program Manager and Program Director.

Benefits

• Competitive compensation and comprehensive benefits package.
• Potential eligibility for federal student loan forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED