Refugee Foster Care Case Manager

Bethany Christian Services USA • Grand Rapids, MI

13d

About The Position

Bethany Christian Services is a faith-rooted organization that works to ensure children are safe, loved, and connected through family. The Refugee Foster Care Case Manager provides case management and related social services to unaccompanied children, helping ensure their safety and coordinating support for children and families. The role includes managing intake and placements, attending court hearings, maintaining timely case documentation, and following applicable agency, federal, and state requirements. Essential responsibilities may vary based on program needs, and the position may include participation in Bethany-sponsored events and other assigned duties.

Requirements

• Bachelor's degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college.
• Broad knowledge of basic principles, concepts, and methodology of human services acquired through a bachelor's-level degree.
• Excellent verbal and written communication skills.
• Ability to apply logic and critical thinking to problem-solving.
• Ability to provide excellent and compassionate customer service.
• Reliability in meeting time-sensitive deadlines and completing tasks.
• Ability to maintain a high level of confidentiality.
• Ability to work under pressure and adapt to change.
• Computer skills sufficient to perform essential job functions, including knowledge of Microsoft Office Suite.
• Must be at least 21 years old and have a valid driver's license and at least three years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Must pass a criminal history screen, including state and local child protection agency registries.
• Must pass required medical examinations and have the physical ability to fulfill essential job functions, including physically restraining a resident.
• Must pass an annual TB test and document preference to receive or decline Hepatitis immunization.
• Must provide proof of immunity to respiratory-route vaccine-preventable diseases: Varicella, MMR, Tdap, and annual influenza vaccination, according to the options and schedules specified in the job description.
• Must subscribe to and integrate the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Nice To Haves

• Child welfare and/or case management experience is strongly preferred.

Responsibilities

• Provide case management services, including social work, counseling, treatment of clients, and coordination of community referrals.
• Provide adequate care to assigned unaccompanied children.
• Ensure the child's safety while in care.
• Coordinate intake and initial placement for newly referred cases.
• Attend and prepare for court hearings for assigned cases.
• Provide supportive social services to the child, birth family, and foster family during initial placement and replacement.
• Complete case notes and documentation in MiSACWIS in a timely manner and in accordance with applicable guidelines and procedures.
• Stay current on agency, federal, and state regulatory requirements related to social services.
• Participate in Bethany-sponsored events when required or requested.
• Complete other duties as assigned.

Benefits

• Team environment with professionals motivated by faith, mutual support, excellence, and long-term commitment.
• Access to training, professional development, and career growth opportunities.
• Comprehensive health insurance, including medical, dental, and vision.
• 403(b) retirement plan with employer match eligibility.
• Generous time off, including 11 paid holidays, PTO YourWay, paid parental leave, and separate sick and paid absence banks.
• Education reimbursement for eligible employees.
• Comprehensive employee assistance and wellness program.
• Employer-paid long-term disability and group term life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level