Refill Pharmacy Technician

IU Health • Plainfield, IN

1d • Hybrid

About The Position

The Refill Pharmacy Technician II supports providers and patients by managing prescription refill requests. The role works closely with providers, clinical staff, and pharmacies to ensure requests are processed accurately, efficiently, and in compliance with Indiana pharmacy regulations. Technicians in the refill department work at the top of their license, applying technical knowledge, analytical skills, and attention to detail. This opportunity is suited to experienced pharmacy technicians seeking to expand their skills and grow within a collaborative healthcare team.

The position is office-based within a provider-supported refill department and follows a set schedule with no nights, weekends, or holidays. After an initial training period, partial remote work may be available based on performance, accuracy, and departmental metrics.

Requirements

• High school diploma or GED.
• Active Indiana Pharmacy Technician License.
• Active Pharmacy National Certification required after one year of hire.
• Ability to work under pharmacist supervision and follow established procedures.
• Strong attention to detail and ability to review and analyze medication refill requests.
• Solid understanding of common drug names, dosages, and pharmacy terminology.
• Effective written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and contribute to a team environment.
• Demonstrated commitment to accuracy, quality, and patient safety.

Responsibilities

• Collaborate with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies.
• Analyze refill requests for accuracy, completeness, and appropriateness before pharmacist review.
• Enter and maintain prescription and refill information accurately in the pharmacy system.
• Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner.
• Ensure refill activities comply with state regulations, organizational policies, and patient safety standards.
• Prioritize workload to meet volume demands while maintaining accuracy.
• Support pharmacists and other pharmacy team members in daily operations as needed.
• Maintain confidentiality and uphold HIPAA standards in communications and documentation.

Benefits

• 401(K) retirement savings with employer match.
• Tuition reimbursement.
• Student loan forgiveness through a government program for qualifying participants who meet program requirements.
• Employee Assistance Program with counseling at no cost.
• Healthy Results wellness programs with participation points that contribute to a biweekly financial incentive.
• Partial remote work opportunities may be available after initial training, depending on performance, accuracy, and departmental metrics.
• Professional growth and skill development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED