Referral Specialist (RN or LPN) - Sign on Bonus!!!!
About The Position
The VNA of the Treasure Coast is seeking a full-time Referral Specialist (RN or LPN) to work in its Vero Beach office. The position coordinates and processes appropriate home health and hospice referrals to support continuity of care. The specialist works with partnering facilities, including hospital case management departments and other facility personnel, to support next steps in care. The role also uses knowledge of community resources to assist with community referrals and educate others about VNA services. The specialist is expected to demonstrate the VNA’s Core Values of Integrity, Collaboration, Accountability, Respect, and Excellence while working and representing the organization. This position is eligible for a sign-on bonus. To qualify, applicants must have two years of home health experience; terms and conditions apply. The VNA is a mission-minded nonprofit organization that has served its community since 1975.
Requirements
- Current RN or LPN license in the State of Florida.
- Basic computer skills.
- Two years of home health experience to qualify for the sign-on bonus.
- Previous home health experience is preferred.
- Must undergo screening through the Care Provider Background Screening Clearinghouse.
Nice To Haves
- Previous home health experience.
Responsibilities
- Coordinate with hospital case management departments and other care-facility personnel to arrange VNA home health services.
- Collect referral data, complete the appropriate intake form, obtain insurance or fee-status information, and submit it to the appropriate finance personnel.
- Involve patients, significant others, hospital personnel, and physicians in appropriate home-care planning.
- Notify the VNA office about admissions and coordinate VNA services the patient will need.
- Obtain third-party payer information for billing and financial information for patients being admitted to Hospice House.
- Notify schedulers and Patient Care Managers about outpatient surgical patients, and notify the care team and appropriate physician liaisons about potential hospitalized patients.
- Coordinate durable medical equipment and home IV therapy with representatives.
- Represent the agency to community health institutions and agencies to support community education.
- Participate in assigned quality-assurance activities, such as the utilization review committee.
- Cover the referral-center phone and assist with processing referrals as required.
- Follow facility protocols for accessing patient records while complying with HIPAA and confidentiality standards.
- Orient new referral-center staff when assigned.
- Attend required meetings.
- Navigate and process incoming faxes through FORCURA and incoming referrals through NAVI and Careport, as well as future agency computer programs as needed.
- Maintain working knowledge of HCHB workflow used by the intake department.
Benefits
- Competitive pay.
- Up to 18 paid days off accrued in the first year and six observed holidays.
- Health, dental, and vision insurance plans.
- Employer-paid term life insurance.
- 403(b) retirement plan with company match after one year.
- Complimentary access to the VNA Mobile Health Clinic.
- Tuition reimbursement after one year of service.
- Free CEU credits.
- Immediate access to the Employee Assistance Plan (EAP).
- Local and national discounts.
- Sign-on bonus for eligible applicants; two years of home health experience required and terms and conditions apply.
- Flexible spending accounts.
- Employee discount.
- Referral program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
