Referral Screening Specialist

DCI Donor Services • Nashville, TN

3d • Hybrid

About The Position

DCI Donor Services is hiring a Referral Screening Specialist to medically screen and review donor referrals by phone and assess potential donor suitability. The role supports the organ and tissue donation process through referral coordination, documentation, clinical evaluation, and collaboration with hospital personnel and clinical teams. The position is based in Nashville, Tennessee, and works in both an office environment and from home; it is not fully remote. Training is conducted on day shift, followed by a rotating 12-hour night shift from 6:00 PM to 6:00 AM CST. The schedule rotates every two weeks: Week 1 is Sunday, Wednesday, and Thursday; Week 2 is Monday, Tuesday, Friday, and Saturday.

DCI Donor Services works to save lives through organ donation and has operated for more than four decades. It conducts donation, transplantation, and organ and tissue distribution through its affiliated organizations and serves donor families and recipients. The organization also states a commitment to making all communities feel welcome and safe, and to being a model for fairness, belonging, and forward thinking.

Requirements

• A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification, or a combination of equivalent experience.
• At least one year in an OPO, tissue banking, or related field.
• At least one year in a healthcare-related position, including use of medical terminology.
• Working knowledge of computers and Microsoft Office applications, including Teams.
• Strong interpersonal skills and effective oral and written communication skills.
• Exceptional teamwork, communication, and conflict management skills.

Responsibilities

• Coordinate and communicate referral information and logistics to facilitate the donation process; route donor referrals and external requests appropriately.
• Document the medical screening process accurately through data entry and follow established referral intake procedures.
• Evaluate medical suitability of potential organ and tissue donors using medical records, personal histories, physical examinations, and current health status; transcribe health information into electronic medical records.
• Request and interpret laboratory and diagnostic tests needed to evaluate suitability and clinically manage potential donors.
• Collaborate with hospital personnel and clinical teams to develop an action plan that maintains the option of donation and activates appropriate DCIDS team members.
• Participate in training, process improvement, departmental QA/QC activities, and special projects as directed.
• Perform other related duties as assigned.

Benefits

• Up to 184 hours of PTO in the first year
• Up to 72 hours of sick time in the first year
• Choice of PPO or HDHP medical plan, plus dental and vision coverage
• 403(b) plan with matching contribution
• Company-provided term life, AD&D, and long-term disability insurance
• Wellness program
• Supplemental insurance benefits, including accident coverage and short-term disability
• Discounts on home, auto, renter, and pet insurance
• Cell phone discounts through Verizon

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree