Referral Screening Specialist

DCI Donor Services • Nashville, TN

2d • Hybrid

About The Position

DCI Donor Services is hiring a Referral Screening Specialist to medically screen and review donor referrals by phone and evaluate potential donor suitability. The role facilitates the donation process by coordinating referral information and logistics, maintaining accurate screening documentation, and collaborating with hospital personnel and clinical teams to support donation opportunities and activate the appropriate DCIDS team members.

The position is based in Nashville, Tennessee, and is not fully remote; work is performed in both an office environment and from home. Training is conducted on day shift. After training, the specialist works a rotating 12-hour night shift from 6:00 PM to 6:00 AM CST on a two-week schedule: Week 1, Sunday, Wednesday, and Thursday; Week 2, Monday, Tuesday, Friday, and Saturday.

Requirements

• A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification, or a combination of equivalent experience.
• At least one year of experience in an OPO, tissue banking, or related field.
• At least one year in a healthcare-related position, including use of medical terminology.
• Working knowledge of computers and Microsoft Office applications, including Teams.
• Exceptional teamwork, communication, and conflict management skills.
• New employees must have received their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.

Responsibilities

• Facilitate the donation process through coordination and communication of referral information and logistics.
• Appropriately route donor referrals and requests from external parties.
• Maintain accurate documentation of the medical screening process through data entry and follow established referral intake procedures.
• Evaluate the medical suitability of potential organ and tissue donors using medical records, personal histories, physical examinations, and current health status.
• Transcribe health information into electronic medical records.
• Request and interpret laboratory and diagnostic tests needed to evaluate suitability and support clinical management of potential donors.
• Collaborate with hospital personnel and clinical teams to develop an action plan that maintains the option of donation and activates the appropriate DCIDS team members.
• Participate in training, process improvement, departmental QA/QC activities, and special projects as directed.
• Perform other related duties as assigned.

Benefits

• Up to 184 hours of PTO in the first year.
• Up to 72 hours of sick time in the first year.
• Choice of two medical plans: PPO or HDHP.
• Dental coverage.
• Vision coverage.
• 403(b) plan with matching contribution.
• Company-provided term life insurance, AD&D, and long-term disability insurance.
• Wellness program.
• Supplemental insurance benefits, including accident coverage and short-term disability.
• Discounts on home, auto, renter, and pet insurance.
• Cell phone discounts through Verizon.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree