Referral Clerk

Wellness Pointe • Longview, TX

2d

About The Position

The Referral Clerk schedules referral appointments for patients, provides information about physicians and services, maintains the patient referral log according to physicians’ direction, and tracks patient appointment follow-through. The role ensures referral and booking management follows company rules and regulations and includes other duties as assigned.

Requirements

• Minimum high school diploma or equivalent.
• Mental and physical health sufficient to meet the demands of the position.
• Valid Texas driver’s license, an appropriate driving record, and auto liability insurance meeting the minimum required by Texas law.
• Previous Windows experience to work with proprietary scheduling and database management software.
• Administrative experience, including data entry, Word, Excel, Outlook, and Internet skills.
• Ability to work independently and effectively under pressure.
• Demonstrated human relations and effective communication skills.
• Strong organizational and problem-solving skills.
• Energetic, forward-thinking, and creative, with high ethical standards and an appropriate professional image.

Nice To Haves

• Spanish speaking.
• At least 2 years of related medical office experience.

Responsibilities

• Schedule referral appointments for patients.
• Fulfill requests for information about physicians and services.
• Maintain the patient referral log in accordance with physicians’ direction.
• Track and maintain patient appointment follow-through.
• Ensure referral and booking management complies with company rules and regulations.
• Carry out other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED