MEDICAL RECORDS DATA & REFERRAL CLERK

Siouxland Community Health Center•Sioux City, IA

About The Position

Siouxland Community Health Center is hiring a full-time Medical Records Data & Referral Clerk. The clerk supports the medical records department by handling incoming calls, processing provider orders and records requests, scanning and indexing documents in the electronic medical record (EMR), and monitoring referral follow-up. These listed functions are not all-inclusive. Employment is subject to a pre-employment drug screen, background check, and review of required immunizations. Religious or medical accommodations may be granted as exemptions. Siouxland Community Health Center provides equal employment opportunities and prohibits discrimination and harassment based on characteristics protected by federal, state, or local law. SCHC participates in E-Verify.

Requirements

  • High school diploma or GED equivalent.
  • Basic computer and data-entry skills.
  • Strong alphabetical and organizational skills.
  • Strong verbal and written communication skills.

Responsibilities

  • Answer all incoming calls to the medical records department.
  • Fax provider orders to the appropriate agencies daily, immediately upon receipt.
  • Scan and index documents into the EMR, ensuring documents are indexed within 72 hours after scanning so clinical staff can access them.
  • Monitor the “team follow up referral” desktop daily, remove completed referrals, and send the provider a flag for incomplete referrals.
  • Mail or fax releases for records requested from outside agencies within one week of receipt.
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