Referral/ Authorization Clerk

Norman Regional Health System•Norman, OK

About The Position

Completes incoming and outgoing referrals, authorizations, and scheduling duties as ordered by a physician or advanced practitioner. Manages pending referrals and authorizations and schedules imaging and procedures as instructed. Maintains knowledge of trends and issues related to outgoing referrals and authorizations. Performs other clerical duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Computer knowledge.
  • One year of clerical experience.
  • Six months of healthcare experience.
  • Accurate keyboarding skills of 40 words per minute.
  • Expertise in customer relations, telephone skills, and computer applications.

Nice To Haves

  • Additional education in medical terminology, electronic medical record training, or business classes.
  • Medical office, insurance, hospital, or computer experience.

Responsibilities

  • Complete outgoing and incoming referrals and authorizations.
  • Perform scheduling duties as ordered by a physician or advanced practitioner.
  • Manage pending referrals and authorizations.
  • Schedule imaging and procedures as instructed.
  • Maintain knowledge of trends and issues related to outgoing referrals and authorizations.
  • Perform other clerical duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Paid time off (PTO).
  • Paid holidays.
  • Tuition reimbursement.
  • Scholarship opportunities.
  • Retirement plans.
  • Free parking.
  • Opportunities for advancement.
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