Redesign Administrative Support Staff

Robbinsdale Area Schools•New Hope, MN
•Onsite

About The Position

The Redesign Administrative Support Staff provides administrative, operational, and program support to the Robbinsdale Redesign Family Services Collaborative Coordinator. The role helps coordinate priority initiatives, maintain accurate program data and records, support outreach and resource distribution, and facilitate timely communication among participating school districts, community partners, home visitors, and families. The position contributes to connecting children and families with needed services and resources under the Coordinator’s direction. This is a casual position at the Crystal Learning Center, working up to 12 hours per week for 52 weeks. Compensation is $21–$27 per hour, and the position is not benefits eligible. The position is available as soon as possible and is open until filled.

Requirements

  • At least 60 college credits and three years of experience working in education, early childhood, family services, community programs, or a related field; or an equivalent combination of education, training, and experience as determined by Human Resources.
  • Strong organization, attention to detail, time management, and written and verbal communication skills.
  • Working knowledge of common office software, data entry, recordkeeping, and basic reporting practices.
  • Understanding of confidentiality, responsible data handling, and professional communication when working with family and student information.
  • Ability to manage multiple requests and deadlines, follow established processes, and identify issues requiring Coordinator review.
  • Ability to build positive working relationships with families, school district personnel, and community organizations.
  • Ability to work independently on assigned tasks while collaborating with the Coordinator and partners.
  • Ability to communicate respectfully with individuals from diverse backgrounds and protect sensitive information.
  • A valid Minnesota State Driver's License may be required.

Nice To Haves

  • Experience providing administrative or program support in a school district, nonprofit, family services organization, or multi-agency collaborative.
  • Experience using databases, spreadsheets, and digital recordkeeping systems to manage program information and prepare reports.
  • Experience communicating with community partners.

Responsibilities

  • Provide administrative and logistical support to the Family Services Collaborative Coordinator, including correspondence, calendars, meeting preparation, materials, and follow-up tasks.
  • Coordinate the weekly birth data lookup process, organize information, and securely distribute appropriate data to participating school districts.
  • Maintain organized electronic and paper program records, contact lists, tracking forms, and documentation.
  • Assist with scheduling meetings, preparing agendas and materials, recording action items, and communicating follow-up information to Collaborative partners.
  • Provide logistical and administrative assistance for Collaborative meetings, community events, fundraising activities, and partner initiatives.
  • Maintain professional boundaries, safeguard confidential information, and perform other related duties as assigned.
  • Support communication and coordination with school district staff, home visitors, community-based organizations, and other priority partners.
  • Help home visitors and partners identify and share basic-needs resources and community service information for children and families, referring complex situations to the Coordinator or an appropriate professional.
  • Assist with planning and coordinating diaper drives and other resource distribution activities, including inventory, distribution tracking, and partner follow-up.
  • Help prepare and distribute family- and partner-facing program information using clear, welcoming, and culturally responsive communication.
  • Enter, update, organize, and verify HUG program information in databases and tracking systems while maintaining confidentiality.
  • Collect, organize, and track HUG evaluation and satisfaction surveys and assist with compiling results for program improvement.
  • Prepare routine monthly and annual counts, summaries, and supporting documentation related to resource distribution and priority programs.
  • Assist the Coordinator with annual HUG reporting, grant documentation, Minnesota Student Survey comparisons, and other requested data summaries.
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