Recruiting Manager

Southern National Roofing•Charlotte, NC

41d•$100,000 - $120,000•Onsite

About The Position

Southern National Roofing is seeking an experienced, hands-on Recruiting Manager to lead and enhance our recruiting operations amidst continuous company growth. This role requires a 'player-coach' who can mentor recruiters, personally engage in recruitment activities, understand the business operations, identify areas for improvement, and establish the necessary hiring infrastructure for future expansion. The company is experiencing significant year-over-year growth, and this position is expected to evolve alongside it. The role involves learning the business by spending time across different departments, understanding how teams operate, and potentially participating in various job functions. Managers are expected to be hands-on and assist with workload surges or temporary support needs. A primary focus will be on improving the recruitment and retention of Sales Consultants. The position emphasizes learning and acting concurrently, with an expectation to make an impact quickly by participating in recruiting, identifying improvements, and driving results. Collaboration with senior leadership is key for implementing changes, with a focus on swift action rather than lengthy approval processes. The role also includes developing and refining hiring materials and processes, such as hiring packets, interview guides, scorecards, job descriptions, onboarding procedures, SOPs, and the employee handbook. Prior HR experience is beneficial but not mandatory.

Requirements

Still enjoys recruiting and interviewing candidates.
Experience leading, coaching, or developing recruiters.
Comfort being both a manager and an individual contributor.
Experience with high-volume recruiting and management-level searches.
Must be willing to work on-site in Charlotte, NC.

Nice To Haves

Experience recruiting commissioned sales professionals strongly preferred.
Good judgment: knows when to act independently and when a quick leadership conversation is appropriate.
A builder who wants to improve processes, develop people, and grow with the company.
Home services, roofing, remodeling, solar, HVAC, pest control, or similar experience is a plus.
HR generalist or HR operations experience is a plus.

Responsibilities

Lead, coach, and develop the recruiting team.
Personally source, recruit, screen, and interview candidates when needed.
Improve sourcing strategies, job postings, screening, interviewing, and candidate selection.
Build recruiting metrics, reporting, goals, and accountability.
Improve quality of hire and employee retention.
Source and recommend Sales Managers.
Develop future Recruiting Team Leads and Managers.
Partner closely with department and senior leadership before implementing material changes.
Spend time throughout the business learning how teams operate.
Assist with workload surges or when the business needs temporary support.
Improve Sales Consultant recruiting to increase the team size by 10-15 people while improving retention through better quality of hire.
Develop and improve hiring packets, interview guides, candidate scorecards, job descriptions, onboarding processes, recruiting and hiring SOPs, hiring manager guidelines, and the employee handbook.