Recruiting Coordinator

VOA Mid-States•Louisville, KY

About The Position

The Recruiting Coordinator provides comprehensive administrative and operational support throughout the recruitment and hiring process. The position is a key point of contact for candidates, hiring managers, recruiters, and HR team members, helping ensure recruitment activities are timely, organized, compliant, and provide a positive candidate experience. The role coordinates the recruiting workflow from an approved Request to Post through candidate handoff to onboarding, including job posting, sourcing, phone screens, interview coordination, reference checks, pre-employment requirements, offer processing, recruitment events, ATS administration, and recruiting metrics. The role is based in Louisville, Tennessee, is full-time and salaried, and reports to the HR Recruiter. Volunteers of America Mid-States is a nonprofit organization serving four states and describes its work as creating positive change in individuals’ lives and communities through a ministry of service. The organization offers eligible employees a comprehensive benefits package.

Requirements

Strong organizational, time-management, communication, and follow-through skills.
Ability to manage multiple vacancies and competing priorities with strong attention to detail.
Ability to maintain confidentiality and handle sensitive candidate and employee information.
Proficiency with Microsoft Office or comparable productivity software.

Nice To Haves

Seven or more years of experience in recruiting, human resources, staffing, or a related administrative role.
Experience using an applicant tracking system (ATS) and/or HRIS.
Experience in nonprofit, healthcare, behavioral health, social services, high-volume, or frontline recruiting.

Responsibilities

Process approved Request to Post and Request to Hire forms and verify required information and approvals before recruitment begins.
Create, publish, refresh, and close job postings on the career site, job boards, social media, and other appropriate recruitment sources.
Source candidates through job boards, professional networks, community partners, schools, workforce agencies, social media, and targeted outreach.
Review applications and resumes against established qualifications; conduct initial phone screens using approved screening questions and document results in the ATS.
Coordinate phone, virtual, and in-person interviews; provide confirmations and instructions; and follow up with hiring managers for timely feedback.
Conduct or coordinate reference checks and manage required pre-employment screenings, including determining program-specific requirements, obtaining authorizations, initiating and tracking applicable checks, reviewing documentation, escalating incomplete or potentially disqualifying results, and confirming clearances before candidates begin duties.
Prepare approved offer documentation, coordinate required approvals, track offer outcomes, and transition accepted candidates to onboarding.
Maintain accurate candidate stages, notes, records, and recruitment documentation in the ATS/HRIS; protect confidentiality and follow record-retention requirements.
Coordinate job fairs, career fairs, hiring events, community outreach, recruitment materials, staffing, candidate leads, and follow-up activities.
Support recruitment marketing, social media campaigns, employee referral efforts, employer branding, and relationships with colleges, workforce agencies, vocational programs, and community organizations.
Serve as a responsive point of contact for candidates and provide timely, professional communication regarding status and next steps.
Maintain vacancy trackers and recruiting reports, including applicants, screens, interviews, offers, hires, time-to-fill, source of hire, conversion rates, and hard-to-fill positions.
Provide hiring managers with pipeline updates, follow up on outstanding feedback and decisions, reinforce established recruiting processes, and escalate recruitment challenges as appropriate.
Follow applicable employment laws, organizational policies, selection procedures, confidentiality standards, and recruitment documentation requirements.
Identify opportunities to improve recruiting workflows, forms, systems, communication, sourcing strategies, candidate experience, and overall process efficiency.
Participate in recruitment strategy meetings and HR projects, and assist with orientation, onboarding, internship, apprenticeship, seasonal, and high-volume hiring activities as needed.
Perform other duties as assigned.

Benefits

Employee Assistance Plans (EAP)
Health and Wellness Program
Medical coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Competitive compensation packages
Company-paid life insurance
403(b) retirement plan with company fund matching
Employee discounts
Loan forgiveness options through federal programs, including National Health Corp and Public Service Loan Forgiveness
Company-paid benefits and paid time off effective day one
Leadership development through the VOA LEAD Program
Staff development through VOA University
Clinical training and development through VOA Academy