Recruiter

WorkSmart Group•Wade Hampton, SC

91d

About The Position

The Recruiter matches qualified applicants with open job orders to meet clients’ labor needs while supporting candidates’ career goals. The role includes candidate counseling, relationship management with clients and candidates, and accurate, timely communication. Recruiters are expected to maintain 1,500 or more hours billed per week and recruit according to “The WorkSmart Way”—with professionalism, urgency, consistency, and care. Performance expectations align with company KPIs, individual agreements, strategic goals, and local branch needs. The position requires excellent communication, attention to detail, and the ability to work in a fast-paced environment. WorkSmart Staffing is a woman-owned staffing and recruiting firm serving the Manufacturing and Logistics sectors for more than 35 years. Its stated values include compassionate, responsive, innovative, integrity-driven, safe, and performance-driven service. The company encourages open, respectful communication and two-way feedback.

Requirements

Excellent interpersonal communication skills and strong teamwork capabilities.
Strong organizational skills in a fast-paced environment.
Ability to remain flexible and composed under pressure.
Proficiency with technology, including applicant tracking systems (ATS).
Ability to learn new procedures and software.
Eager attitude toward delivering exceptional customer service.

Responsibilities

Proactively source qualified candidates from the ATS and external job boards.
Contact prospective candidates by phone, text, or email to initiate screening and meet or exceed outbound communication targets.
Screen candidates, document their qualifications, interest, and availability, and conduct timely job counseling sessions.
Follow The WorkSmart Way from initial candidate engagement through placement and reemployment.
Track associate attendance for assigned clients, identify trends, and recruit proactively to maintain appropriate staffing levels.
Prepare and deliver accurate reports as required by each client’s tier level.
Maintain client relationships through regular calls, emails, and scheduled in-person visits.
Serve as the first point of contact for workers’ compensation incidents or client escalations, using the 1-3-1 method: issue, options, recommended solution.
Anticipate challenges, recommend preventive solutions, and support clients’ staffing and operational goals.
Ensure onboarding forms are completed and submitted, and that drug screens meet company policy and compliance standards.
Coordinate with the Front Office Onboarding Coordinator or Staffing Coordinator to support an efficient candidate experience.
Answer phones courteously and assist walk-in candidates and callers as needed.
Ensure background checks comply with company and client policies and follow escalation procedures.
Complete required prescreening before candidate placement, including background checks, drug screens, E-Verify, and POMQ.
Maintain accurate, up-to-date candidate records in internal systems, including candidate knowledge scores.
Assist with general office tasks and additional staffing or recruiting initiatives as needed.
Audit document adherence daily and perform responsibilities in accordance with company values, processes, and performance expectations.