Recruiter

Proman Staffing Perm LLC•Charlotte, NC

12d

About The Position

The Recruiter supports applicants through the hiring process, conducts group orientations, and handles daily customer communications and dispatch tasks. The role also processes weekly payroll and helps screen candidates, coordinate placements, maintain accurate employee and assignment records, and support client relationships. The position is primarily based in an office, with visits to customer sites and occasional travel to other branch offices as needed.

Requirements

Strong PC skills, including Microsoft Word, Excel, and Outlook.
Excellent communication and organizational skills.
Ability to multitask and work effectively in a busy environment.
Strong teamwork skills and respect for diversity.
Strong knowledge of Avionte ATS.
Flexibility to adapt to a frequently changing business environment.
Dependability and reliability.
Ability to analyze information quickly, make decisions, and solve problems.
Must be a high school graduate.
Must have experience in a customer service environment.
Ability to walk within customer facilities, sometimes long distances, and travel to other branch offices as needed.
Ability to perform occasional lifting of files and boxes and to bend or stand while filing documents.

Nice To Haves

Associate degree preferred; relevant work experience in retail, customer service, or human resources may be substituted.
Familiarity with or experience in an industrial, manufacturing, or logistics environment.
Previous experience in a fast-paced environment.
Bilingual Spanish and English skills may be required.

Responsibilities

Provide customer service and support to applicants at kiosks and the front desk.
Ensure the accuracy of applications, I-9 forms, medical questionnaires, W-4s, and other hiring documents.
Submit accurate and timely weekly payroll input.
Conduct pre-employment screening and reference checks as needed.
Screen candidates and evaluate job skills to support fill rates and customer satisfaction, including identifying skilled candidates for Skilled Recruiters.
Facilitate employee orientation training and client-specific testing.
Communicate job skills and expectations to employees being dispatched.
Maintain effective business relationships and communication with clients.
Manage and promptly resolve problems with client orders, escalating issues when appropriate.
Maintain accurate and complete assignment information in Avionte.
Keep employee information in the system current and accurate.
Visit client sites to learn about operations and assignments and to provide employees with accurate job expectations.
Counsel, coach, and discipline service employees when necessary.
Promote effective teamwork.
Coordinate with peers and managers to provide staffing coverage and minimize branch overtime.
Assist in developing improvements to procedures, policies, and forms.
Complete certification within one year of hire.
Cross-train in other business areas to provide backup as needed.
Perform other duties as assigned.