Recruiter, Workforce Operations

TKO•Los Angeles, CA

2d•Hybrid

About The Position

On Location is seeking an experienced Recruiter to support the recruitment and readiness of the temporary hospitality workforce for the LA28 Olympic and Paralympic Games. The role manages high-volume recruiting for assigned event workforce populations, including hospitality hosts, guest-facing staff, and designated supervisory roles. As part of the Workforce Operations team, the Recruiter partners with Functional Area Leads, HR, Onboarding, and Payroll to build talent pipelines, provide a strong candidate experience, meet hiring timelines, and ensure candidates are prepared for event assignments. The Recruiter owns the candidate journey from sourcing and screening through selection and offer acceptance, then completes a handoff to the onboarding team. The role also supports workforce planning, recruiting reports, candidate engagement, compliance, and stakeholder communication. Event-period support may include onsite recruiting or workforce assistance, in partnership with the appropriate operations and Workforce Operations teams. The role primarily supports planning and recruiting from Los Angeles, with hybrid and onsite expectations determined by program needs. Travel may be required to recruiting events, partner locations, venues, and other domestic destinations. The position may require evenings, weekends, holidays, and peak-event work. Onsite assignments may involve extended periods of standing and walking in active venue environments. Specific venue assignments, travel expectations, and event-period schedules will be communicated as the LA28 workforce plan is finalized.

Requirements

Two to five years of experience in high-volume recruiting, staffing operations, HR operations, workforce management, hospitality recruiting, or large-scale event operations.
Demonstrated experience managing multiple requisitions, candidate pipelines, interviews, offers, and deadlines in a fast-paced environment.
Experience with applicant tracking systems, HRIS platforms, candidate relationship management tools, or other recruiting technology.
Strong organizational skills and attention to detail, with the ability to manage competing priorities and changing requirements.
Strong written, verbal, and interpersonal communication skills.
Ability to build trusted relationships with candidates, hiring managers, Functional Area Leads, vendors, and internal partners.
Ability to exercise sound judgment, maintain confidentiality, and escalate issues appropriately.
Proficiency with Microsoft Office 365 and project or workforce management tools such as Airtable.
Ability to work flexible hours, including evenings, weekends, holidays, and peak event periods, as business needs require.

Nice To Haves

Bachelor’s degree in Human Resources, Hospitality, Sports Management, Business, or a related field; equivalent professional experience will be considered.
Experience recruiting for a major sporting event, Olympic or Paralympic program, live event, convention, entertainment production, hotel, restaurant, or premium hospitality operation.
Experience recruiting temporary, seasonal, contingent, or event-based workers at scale.
Experience working in the Los Angeles market or with local community and hospitality talent networks.
Working knowledge of California employment requirements and event workforce practices.
Experience with JobVite or comparable applicant tracking systems.
Experience supporting diverse, customer-facing teams in high-visibility environments.

Responsibilities

Partner with Workforce Operations and Functional Area Leads to understand staffing plans, role profiles, hiring volumes, locations, schedules, compensation ranges, and hiring milestones.
Translate workforce requirements into candidate profiles, sourcing plans, interview criteria, and recruiting timelines; track requisitions, pipeline health, hiring risks, and upcoming needs.
Source candidates through job boards, social media, referrals, networking, community partnerships, universities, job fairs, hospitality networks, and industry events.
Build and maintain talent pools segmented by role, location, availability, language capability, hospitality experience, and event experience; develop targeted strategies for diverse, local, event-ready pipelines.
Represent On Location at recruiting events and community outreach activities, and maintain accurate candidate records in the applicant tracking system and approved workforce tools.
Review applications and conduct phone or video screens to assess qualifications, customer-service orientation, relevant experience, availability, communication skills, and role fit.
Coordinate interviews; provide structured candidate recommendations; document interview outcomes, status, and selection decisions; and support fair and compliant selection practices.
Prepare and extend offers using approved compensation ranges, assignment terms, and approval processes; explain assignment details, expectations, schedules, locations, and next steps.
Maintain candidate engagement through offer acceptance, complete accurate and timely onboarding handoffs, and support re-engagement or replacement recruiting when candidates withdraw or fail readiness steps.
Update stakeholders on hiring progress, pipeline health, risks, and next actions; participate in recruiting and workforce planning meetings; and promptly escalate hiring, candidate, compliance, or timeline issues.
Maintain recruiting reports and dashboards covering requisition status, candidate funnel activity, offer acceptance, onboarding completion, and staffing readiness.
Partner with HR, Payroll, Onboarding, and event operations to clarify ownership and resolve candidate and workforce questions.
Provide onsite recruiting or workforce support during assigned event periods if required, including urgent replacement recruiting, candidate communication, and staffing escalations.
Route payroll, employee-relations, scheduling, safety, and day-to-day supervision matters to the appropriate functional owners; participate in post-event debriefs and recommend process improvements.
Follow approved processes for candidate data privacy, background screening, work authorization, required documentation, and record retention; comply with employment requirements and company policies.
Provide a professional, inclusive, responsive, and respectful candidate experience and protect confidential candidate and business information.