Recruiter

PSG Global Solutions•Brownsville, TX

About The Position

The Talent Acquisition Specialist is responsible for attracting, sourcing, assessing, and supporting the retention of qualified candidates for contact center roles across multiple industries. The role partners closely with hiring leaders to ensure timely, high-quality hiring in support of business needs.

Requirements

At least 2 years of recruiting and interviewing experience in a high-volume setting.
Bilingual English/Spanish ability.
Excellent customer service skills and ability to build rapport with employees, management, and vendors.
Excellent verbal and written communication skills.
Ability to learn quickly and solve problems quickly.
Ability to multitask.
Proficiency with Microsoft Office Suite products.
Ability to think innovatively about recruiting and the overall employee experience.
Excellent attendance history.
Must pass background and drug tests.

Nice To Haves

3 years of recruiting and interviewing experience in a high-volume setting preferred.
Previous call center experience preferred.

Responsibilities

Review and monitor employment applications for contact center employees.
Maintain relationships with appropriate recruiting resources.
Participate in offsite hiring events.
Develop community partnerships to increase the candidate pipeline.
Represent Teleperformance professionally and accurately to candidates.
Pre-screen applicants, schedule and conduct interviews, which may be onsite.
Conduct pre-employment testing, reference checks, and background checks.
Review and audit new-hire paperwork for completion and accuracy.
Communicate employment offers and orientation information to new employees.
Maintain recruiting reports and data, such as interview-to-hire ratios and recruiting resource data.
Assist with other functions as required by the supervisor.
Work effectively as a team player in a fast-paced, high-energy, change-oriented environment.