Recreation Operations Coordinator

Crescent CareersWilliamsburg, VA

About The Position

This role provides essential administrative support to the Golf, Spa, and Tennis leadership teams. The Recreation Operations Coordinator is responsible for managing calendars, coordinating meetings, and facilitating departmental communications. Key duties include preparing various documents such as reports, presentations, purchase requests, and correspondence, as well as maintaining important departmental records like files, SOPs, and confidential documentation. The position also involves supporting payroll preparation, scheduling updates, and invoice reconciliation. Additionally, the coordinator will assist in planning associate engagement activities, training sessions, and departmental events, and will be responsible for ordering and maintaining office and operational supplies. A crucial aspect of this role is responding to internal and external inquiries with exceptional customer service. The coordinator will perform other administrative duties as assigned to support Recreation operations.

Requirements

  • High school diploma.
  • Minimum of one (1) year of administrative support experience in hospitality, recreation, human resources, or a related professional environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
  • Excellent organizational, time management, and multitasking skills with strong attention to detail.
  • Strong verbal and written communication skills with the ability to interact professionally with associates, leaders, and guests.
  • Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
  • Demonstrated ability to prioritize competing deadlines and work independently with minimal supervision.
  • Customer-focused mindset with a positive attitude and collaborative approach to teamwork.
  • Ability to work a flexible part-time schedule, including occasional evenings, weekends, or holidays as business needs require.
  • Ability to sit, stand, walk, and lift up to 25 pounds as needed to perform administrative and operational support functions.

Nice To Haves

  • Previous experience supporting multiple departments or leaders in a hospitality or resort environment.
  • Experience with scheduling systems, payroll support, purchasing, or hospitality management software.
  • Knowledge of hotel, golf, spa, or recreation operations.
  • Experience with associate engagement activities.

Responsibilities

  • Provide administrative support to the Golf, Spa, and Tennis leadership teams.
  • Coordinate calendars, meetings, and departmental communications.
  • Prepare reports, presentations, purchase requests, and correspondence.
  • Maintain department files, records, SOPs, and confidential documentation.
  • Support payroll preparation, scheduling updates, and invoice reconciliation as assigned.
  • Assist with planning associate engagement activities, training sessions, and departmental events.
  • Order and maintain office and operational supplies.
  • Respond to internal and external inquiries while providing exceptional customer service.
  • Perform other administrative duties as assigned in support of Recreation operations.
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