Recreation Facility Attendant - Rentals PT

WAUKEGAN PARK DISTRICT•Waukegan, IL
•$15 - $17•Onsite

About The Position

The Recreation Facility Attendant monitors and assists with facility operations, programs, and events while following related practices and procedures. The role often includes opening and closing the facility for rentals, setting up and taking down tables, chairs, and equipment, supervising rental groups, and ensuring patron safety. The attendant follows all Waukegan Park District policies and procedures. The position provides customer service to rental groups and patrons, supports admissions and parking operations, handles cash and daily reports, enforces facility rules, assists with programs and special events, maintains supplies and work areas, and performs custodial and routine facility maintenance. The attendant may drive District vehicles to transport equipment and assists staff, volunteers, and coworkers as needed. This is a part-time position at the Belvidere Recreation Center in Waukegan, Illinois. Hours vary according to program needs, with available shifts on weekday evenings and at various times on Saturdays and Sundays. Evening, weekend, and holiday work may be assigned. The position is open until filled.

Requirements

  • Must be at least 18 years old.
  • High school graduation is preferred.
  • Part-time or seasonal work with a recreation agency is preferred.
  • General knowledge of recreation principles and philosophy.
  • Basic knowledge of customer service, recreation, sports, and fitness.
  • Ability to set up and use equipment for rentals and high-volume use.
  • Ability to communicate effectively verbally and in writing and respond appropriately to internal and external contacts.
  • Reliability, dependability, punctuality, initiative, and responsibility.
  • Ability to perform duties with minimal supervision, follow through on assignments, organize paperwork, and make timely and effective decisions.
  • Ability to operate vehicles, cash registers, office machines, or other equipment needed for the job.
  • Ability to oversee cash, balance funds and cash registers, and use basic math, reading, and writing skills.
  • Ability to provide good customer service to coworkers and customers and cooperate appropriately with coworkers, the public, contractors, vendors, community groups, and media.
  • Ability to drive safely in all conditions.
  • Ability to work effectively under deadline pressure and remain calm in emergencies.
  • Ability to work independently and under the direction of supervisors.
  • Ability to train and share safety and other work-related practices with coworkers, follow procedures, and solve problems.
  • Ability to project a positive image and maintain a neat appearance.
  • Work evenings, weekends, and holidays as assigned.
  • First Aid/CPR/AED certification is required within one year of hire.
  • A valid and unrestricted driver's license is preferred; vision restrictions for corrective lenses are excluded.

Nice To Haves

  • High school graduation.
  • Part-time or seasonal experience with a recreation agency.
  • Bilingual English and Spanish speaking ability.
  • Valid and unrestricted driver's license, excluding vision restrictions for corrective lenses.

Responsibilities

  • Provide customer service to rental groups and patrons, answer inquiries, and direct customers to appropriate staff.
  • Receive payments for admission or parking fees and assist with parking procedures.
  • Open and operate the cash station, prepare it for the business day, oversee and balance funds, prepare daily reports, count money, and secure the station at the end of the day.
  • Enforce facility-use rules, District policies, procedures, rules, and guidelines.
  • Assist with planning and implementing programs and special events.
  • Maintain inventory of supplies and materials.
  • Review the facility schedule and set up or take down equipment as needed; clean and maintain work areas, equipment, and supplies.
  • Clean bodily fluids after accidents as needed.
  • Follow instructions from event leaders or renters.
  • Conduct walk-through inspections, ensure site safety, and document deficiencies as required.
  • Assist with preparation and maintenance of reports and records concerning participants, programs, and services.
  • Drive District vehicles to transport equipment to sites.
  • Wear assigned uniforms while on duty.
  • Perform routine, preventive, and corrective custodial maintenance, including general cleanup, trash removal, and window cleaning.
  • Assist with equipment maintenance and work orders.
  • Contact emergency personnel as needed.
  • Attend department and District meetings and training sessions.
  • Comply with District policies and procedures and participate in safety and training programs.
  • Maintain reports relating to daily admissions and facility usage.
  • Assist with other recreation programs and special events as needed.
  • Assist staff and volunteers in performing their duties.
  • Perform other duties assigned by the supervisor in support of the Recreation Department or District.
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