Recreation Attendant - Rentals (Multiple Locations)

City of Kirkland•Kirkland, WA

About The Position

The Recreation Attendant is an entry-level position that primarily assists with rentals and may also support recreation programs, facilities, and events overseen by a Recreation Lead or other recreation staff. The attendant provides customer service and operational support within Parks and Community Services, serving as the on-site City representative. Assignments may take place at City facilities, athletic fields, school gymnasiums, City parks, or off-site program locations. Attendants aged 18 or older may work without on-site supervision. The role involves preparing spaces, assisting with and monitoring activities, and performing clerical work. Assignments may include youth or adult sports programs; facilities such as community centers, City Hall, Heritage Hall, or the Kirkland Teen Union Building; and festivals or special events in Kirkland parks or City facilities. The position may report to Program Coordinators and/or Recreation Supervisors.

Requirements

At least 18 years of age.
Six months of customer service experience, or an equivalent combination of relevant education and experience demonstrating the ability to perform the essential duties.
Good verbal, written, and telephone communication skills.
Ability to interact courteously with the public and acknowledge compliments and complaints.
Ability to work independently and as part of a team.
Good judgment in problem solving and responding to customer needs.
Proficiency in standard computer software, such as Microsoft Word, Excel, and Outlook.
Must have or be able to obtain First Aid/CPR certification within 90 days of hire.
May be required to possess a Washington State driver’s license and submit a driving abstract, depending on assignment.
Ability to lift and carry 50 pounds and use stairs.

Responsibilities

Assist with and monitor programs, facilities, rentals, and events.
Open, close, and secure facilities and equipment.
Prepare and distribute paperwork and supplies to program and event locations.
Transport, set up, and take down equipment for programs and events.
Greet and assist participants, staff, and the public in person and over the phone.
Prepare verbal and written reports for staff.
Report safety concerns and customer feedback to staff.
Perform miscellaneous clerical tasks.
Perform minor maintenance and cleaning as needed.
Use program registration software for basic tasks such as enrolling participants, printing rosters, and data entry.
Support emergency response efforts within Parks and Community Services.