Recreation Facility Attendant - Aquatics SEA

Waukegan Park District•Waukegan, IL

20h

About The Position

The Recreation Facility Attendant monitors and assists with the operation of facilities, programs, and events, following related practices and procedures. Duties may include opening and closing facilities for rentals, setting up and taking down tables, chairs, and equipment, supervising rental groups, and ensuring patron safety. The position must comply with Waukegan Park District policies and procedures. The attendant provides customer service, handles admissions or parking payments and cash station responsibilities, enforces facility rules, assists with programs and special events, maintains supplies and work areas, and performs routine custodial and facility maintenance. The role also includes facility safety inspections, recordkeeping, transporting equipment in District vehicles, assisting staff and volunteers, and contacting emergency personnel when needed. Shifts and days vary, with 10 to 20 hours per week.

Requirements

Must be at least 16 years old.
Be reliable, dependable, and prompt.
Communicate effectively verbally and in writing.
Show initiative and responsibility and perform duties with minimal supervision.
Make timely and effective decisions and follow through on assignments.
Organize paperwork effectively.
Operate vehicles, cash registers, office machines, and other equipment needed for job duties.
Oversee cash and balance funds and cash registers.
Provide good customer service to coworkers and customers.
Drive safely and appropriately in all conditions.
Work effectively under deadline and issue-related stress and remain calm in emergencies.
Work independently and under the direction of supervisors, and cooperate appropriately with coworkers, the public, contractors, vendors, community groups, and media.
Use basic math, reading, and writing skills.
Share safety and other work-related practices with coworkers.
Follow procedures, solve problems, respond appropriately to internal and external contacts, and project a positive image and neat appearance.
Obtain First Aid/CPR/AED certification within one year of hire.
Work evenings, weekends, and holidays as assigned.

Nice To Haves

High school graduation is preferred.
Part-time or seasonal work with a recreation agency is preferred.
General knowledge of recreation principles and philosophy.
Basic knowledge of customer service, recreation, sports, and fitness.
Experience with equipment setup and use for rentals and high-volume usage.
Bilingual English and Spanish speaking is desirable.
Valid, unrestricted driver's license is preferred.

Responsibilities

Communicate with rental groups and patrons, answer inquiries, and direct customers to appropriate staff as needed.
Receive admission or parking payments; assist with parking procedures.
Open, prepare, oversee, balance, and secure the cash station, count money, and prepare daily reports.
Enforce facility-use rules and District policies, procedures, and guidelines.
Assist with planning and implementing programs and special events.
Maintain inventory of supplies and materials.
Review facility schedules and set up, take down, clean, and maintain work areas, equipment, and supplies.
Clean bodily fluids after accidents as needed.
Follow instructions from event leaders or renters.
Conduct walk-through inspections, ensure site safety, and document deficiencies as required.
Assist with preparing and maintaining reports and records about participants, programs, services, admissions, and facility usage.
Drive District vehicles to transport equipment to sites.
Wear assigned uniforms while on duty.
Perform routine, preventative, and corrective custodial maintenance, including cleanup, trash removal, and window cleaning.
Assist with equipment maintenance and staff work orders.
Contact emergency personnel as needed.
Attend department and District meetings and training sessions, and participate in District safety and training programs.
Assist with other recreation programs and special events as needed.
Assist staff and volunteers in performing their duties.
Perform other duties assigned by the supervisor in support of the Recreation Department or District.