Recreation Facility Attendant

Rockdale County, Georgia • Conyers, GA

7d

About The Position

The Recreation Facility Attendant supports the Rockdale County Parks and Recreation division by providing customer service to visitors at the Recreation Center and other County parks and recreation facilities. Duties vary according to the assigned facility and events. The role involves coordinating administrative procedures, addressing routine operating problems, and handling clerical and administrative details. The attendant answers and routes calls, takes messages, greets the public, answers questions, assists facility users, and helps maintain a safe and enjoyable environment. Work is performed with considerable independence under general supervision.

Requirements

• High school diploma or equivalent.
• Six months of experience in a general office environment, or an equivalent combination of education, training, and work experience that provides the required knowledge, skills, and abilities.
• Knowledge of customer service practices and techniques.
• Knowledge of office practices and procedures.
• Ability to communicate effectively orally and in writing with small and large groups and in formal and informal settings.
• Ability to understand and interpret divisional rules, regulations, procedures, and instructions, orally and in writing.
• Ability to interact politely and courteously with the public and provide information in person and by telephone.
• Ability to work with minimal supervision.
• Skill in operating a computer and related Microsoft software.

Responsibilities

• Provide customer service to visitors and facility users, answer questions, and help maintain a safe, enjoyable environment.
• Apply knowledge of County parks and recreation facilities and programs; interpret division regulations, policies, and procedures and make routine decisions using independent judgment.
• Perform clerical duties under the direction of the Recreation Operations Supervisor, including answering, referring, and handling telephone calls and taking messages.
• Coordinate indoor and outdoor facility rentals using established rental processes.
• Collect, open, sort, and distribute mail; organize and maintain office files and records.
• Maintain current information for dissemination to the public.
• Handle funds, cash drawers, program registrations, daily reports, and financial drops.
• Communicate with the public and staff about division events, programs, policies, and procedures.
• Manage interruptions and changing priorities, and work to resolve conflicts with patrons and staff as necessary.
• Attend work regularly and promptly, work effectively with others as a team, and perform responsibilities safely and efficiently to meet deadlines.
• Perform other duties as required by the division.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED