About The Position

Serve as a key resource for recreation activities at the property, providing guests with information about facilities such as pools, the beach, entertainment and game rooms, fitness centers, and children’s activity centers. Encourage, recruit, register, and schedule guests for activities, and help create a fun and relaxing atmosphere. Promote facility rules for guest safety, monitor activities, respond to emergencies according to local procedures, and provide assistance to injured guests until emergency medical services arrive. Support private functions with group activities and events, provide cashier services, and process payments for equipment rentals, recreation activities, facility rentals, or retail sales. Clean and maintain recreational facilities, equipment, and supplies. Report accidents, injuries, and unsafe work conditions; complete required safety training and certifications; follow company policies and quality standards; and maintain a clean, professional appearance and confidentiality. Welcome guests, anticipate and address service needs, assist individuals with disabilities, communicate professionally, and build positive working relationships with coworkers. Use computers and point-of-sale systems, read and verify information, and visually inspect tools, equipment, and machines. The role involves extended periods of standing, sitting, or walking; handling objects up to 25 pounds independently and heavier objects with assistance; and moving through confined, elevated, uneven, sloped, or slippery areas and on stairs or ramps. Other reasonable duties may be requested.

Requirements

  • CPR certification.
  • First Aid certification.
  • Recreation Equipment certification or qualification as listed.
  • Any certification or training required by local and state agencies.
  • Ability to read and visually verify information and visually inspect tools, equipment, or machines.
  • Ability to use computers and/or point-of-sale systems.
  • Ability to stand, sit, or walk for extended periods or an entire shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and objects over 25 pounds with assistance.
  • Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Provide information about available recreation facilities and activities.
  • Encourage, recruit, register, and schedule guests for recreation activities.
  • Promote a fun and relaxing atmosphere and communicate facility rules for guest safety.
  • Observe recreation activities and respond to emergencies according to local operating procedures.
  • Identify situations in which guests may not be able to participate safely and inform a supervisor or manager.
  • Provide assistance to injured guests until emergency medical services arrive.
  • Provide cashier services and process payments for rentals, activities, facility rentals, and retail sales.
  • Assist with group activities and events for private functions held in recreation facilities.
  • Clean and maintain recreation facilities, equipment, and supplies.
  • Report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
  • Follow company policies and procedures, maintain professional appearance and confidentiality, and protect company assets.
  • Welcome guests, address their service needs, assist individuals with disabilities, and communicate professionally.
  • Develop positive working relationships and support team goals.
  • Comply with quality assurance expectations and standards.
  • Read and verify information, inspect tools and equipment, and enter and locate work information using computers or point-of-sale systems.
  • Perform other reasonable job duties as requested.
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