Housekeeping Houseperson | Public Areas (Marriott's Aruba Surf Club)

Marriott • Palm Beach, FL

6d

About The Position

The Housekeeping Houseperson responds promptly to requests from guests and other departments, prepares and transports a cart of supplies to assigned areas, and performs guest-room and public-area housekeeping duties. Responsibilities include following procedures for entering guest rooms and confirming vacancy; replenishing amenities and supplies; replacing linens and terry; making beds; cleaning bathrooms; removing trash, dirty linen, and room-service items; checking appliances; straightening furniture and desk items; dusting, polishing, removing marks, vacuuming, and performing floor care in guest rooms and hallways.

The role requires compliance with company, safety, and security policies and procedures, reporting maintenance problems and safety concerns, completing safety training, and properly storing flammable materials. The Housekeeping Houseperson is expected to maintain a clean, professional appearance; protect confidential information; welcome and assist guests according to company standards; communicate professionally; support team goals; and meet quality expectations. The role also involves physical activity, including moving housekeeping carts and equipment, handling objects of varying weights, and standing, walking, bending, reaching, kneeling, or sitting for extended periods. Other reasonable duties may be assigned by supervisors.

Marriott International describes itself as an equal opportunity employer committed to welcoming associates, valuing diverse backgrounds, and preventing discrimination on protected bases.

Requirements

• No high school diploma or GED equivalent required.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.
• Move, lift, carry, and place objects weighing up to 25 pounds without assistance and objects over 25 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Fill a cart with supplies and transport it to the assigned area.
• Follow guest-room access procedures and ensure the room is vacant before entering.
• Replace guest amenities and supplies, dirty linens, and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms and remove trash, dirty linen, and room-service items.
• Check that room appliances are present and working.
• Straighten desk items, furniture, and appliances.
• Dust and polish, remove marks from walls and furnishings, vacuum carpets, and perform floor care in guest rooms and hallways.
• Follow company, safety, and security policies and procedures; report maintenance problems, hazards, accidents, or injuries; complete safety training; and properly store flammable materials.
• Maintain a clean and professional uniform and personal appearance, and protect confidential information.
• Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
• Communicate clearly and professionally, support team goals, and meet quality expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed