Project Manager MVW (Marriott's Aruba Ocean Club & Marriott's Aruba Surf Club)

Marriott•Palm Beach, FL

11d

About The Position

The Project Manager manages engineering and maintenance operations for Marriott's Aruba Ocean Club and Marriott's Aruba Surf Club. The role is responsible for building, grounds, and physical plant upkeep, with particular attention to safety, security, and asset protection. It manages budgets, capital expenditure projects, preventive maintenance, and energy conservation; maintains regulatory requirements; and leads the emergency response team for facility issues. The position supervises day-to-day Engineering operations and, in the Director of Engineering's absence, supervises Engineering. It assists with management of the physical plant and its equipment and systems, maintains equipment effectiveness and safety, and oversees room maintenance programs, department expenses, purchasing, facility inspections, and maintenance recommendations. The role also supports property standards, customer service, profitability, employee relations and performance, emergency procedures, and compliance with facility regulations and safety standards.

Requirements

High school diploma or GED and four years of experience in engineering and maintenance or a related professional area, plus technical training in HVAC-R, electrical, or plumbing; alternatively, a two-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or a related major, two years of relevant experience, and technical training in HVAC-R, electrical, or plumbing.

Responsibilities

Supervise Engineering in the absence of the Director of Engineering.
Assist in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
Maintain and operate equipment at optimum effectiveness, efficiency, and safety.
Establish and manage an effective rooms maintenance program.
Ensure compliance with Engineering departmental policies, standards, and procedures.
Manage controllable departmental expenses to achieve or exceed budgeted goals.
Select and order or purchase new equipment, supplies, and furnishings.
Inspect and evaluate facility conditions to determine required work.
Recommend or arrange additional services such as painting, repairs, renovations, and replacement of furnishings and equipment.
Supervise day-to-day Engineering operations.
Maintain required logs and records.
Assist with planning, scheduling, and evaluating preventive maintenance programs.
Handle guest problems and complaints effectively and empower employees to provide excellent customer service.
Model excellent guest service and create a positive atmosphere for guest relations.
Help establish priorities for total property maintenance needs.
Maintain communication within areas of responsibility to promote awareness of business objectives and expectations and recognition of exemplary performance.
Recognize team-member contributions and maintain open, collaborative relationships with employees.
Ensure employees are treated fairly and equitably, provide feedback based on observed service behaviors, and work to improve service performance.
Supervise employees' ability to execute departmental and property emergency procedures.
Review employee satisfaction results and solicit feedback to identify and address employee problems or concerns.
Help ensure regulatory compliance with facility regulations and safety standards.
Ensure disciplinary procedures and documentation follow Standard and Local Operating Procedures and support the Peer Review Process.
Ensure property policies are administered fairly and consistently.
Manage capital expenditure projects, preventive maintenance, and energy conservation.
Maintain regulatory requirements and lead the emergency response team for facility issues.