Recreation Coordinator

Hilton Grand Vacations • Winter Garden, FL

9d

About The Position

The Recreation Coordinator facilitates and coordinates recreational programs and activities for guests, owners, and members of all age groups, based on their interests, resort requirements, and seasonal opportunities. The role includes planning and teaching classes, events, and group activities; supervising pool activities and common areas; maintaining recreation supplies and equipment; and providing welcoming, effective guest service. The coordinator also promotes programs, enforces safety rules, and may assist other departments as needed. The department operates seven days per week, including holidays, with shifts ranging from 6:00 a.m. to 11:00 p.m. Schedules are provided upon hire, and paid training is offered.

Requirements

• High school diploma or GED.
• Six months of customer service experience.
• Ability to work any day of the week and any shift, including weekends and holidays.
• Ability to lift, push, or pull up to 50 pounds with reasonable accommodation.
• Basic math and cash-handling skills.
• Proficiency in MS Office and basic desktop-publishing applications.
• Ability to work outdoors in all climates.
• Ability to interact courteously and effectively with all age groups.
• Ability to speak, read, write, and understand English to complete job requirements and communicate with coworkers and guests or owners.
• Must possess Lifeguard, CPR, and First Aid certifications, or be able to obtain them within 90 days of hire.

Nice To Haves

• Previous customer service experience.
• Hospitality experience.
• Public speaking experience.
• Audio-visual equipment operation.
• Knowledge of a wide variety of recreation activities and programs, including their development and implementation.

Responsibilities

• Coordinate recreational programs and activities for all age groups according to guest and owner interests, resort requirements, and seasonal opportunities.
• Plan, coordinate, and teach classes, activities, special events, holiday programs, competitions, mixers, and other group activities.
• Monitor and evaluate recreation program content and prepare promotional materials such as flyers, handouts, and postings.
• Evaluate program effectiveness and participation, and identify ideas to enhance activities.
• Supervise pool activities, towel inventory control, and other activity common areas.
• Rent and sign out recreation equipment to guests.
• Maintain recreation inventory and order activity supplies within budgetary constraints.
• Provide outstanding guest and owner service by answering inquiries, providing information, and solving problems.
• Communicate positively with groups of varying sizes, including using microphones in an entertainment capacity.
• Enforce safety rules and regulations.
• Perform cash-handling duties as needed.
• Assist with recreation programs and support other departments when requested.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision health care options, with eligibility beginning on Day 1.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.
• Paid training.
• Property-paid required certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED