Recreation Coordinator

Hilton Grand Vacations • Winter Garden, FL

7d

About The Position

The Recreation Coordinator creates engaging guest experiences by bringing fun and enjoyment to guests of all ages. The role coordinates and facilitates daily recreational programs and activities based on guest interests, resort needs, and seasonal opportunities. It includes planning and teaching classes, events, and group activities; supervising pool activities and shared recreation spaces; and providing helpful, courteous service to guests and owners.

The coordinator promotes programs, evaluates their effectiveness, maintains recreation inventory, rents and signs out equipment, and orders supplies within budget constraints. The position also enforces safety rules, may handle cash, communicates with groups using a microphone in an entertainment capacity, and may support other departments as requested. The Recreation / Activities Department operates seven days a week, including holidays, with shifts ranging from 6:00 a.m. to 11:00 p.m. Schedules are provided upon hire, and paid training is offered.

Requirements

• High school diploma or GED.
• Six months of customer service experience.
• Ability to work any day of the week and any shift, including weekends and holidays.
• Ability to lift, push, or pull up to 50 pounds with reasonable accommodation.
• Basic math and cash-handling skills.
• Proficiency in MS Office and basic desktop publishing applications.
• Ability to work outdoors in all climates.
• Ability to interact courteously and effectively with all age groups.
• Ability to speak, read, write, and understand English to complete job requirements and communicate with coworkers and guests or owners.
• Current Lifeguard, CPR, and First Aid certifications, or ability to obtain them within 90 days of hire; the property covers the cost of required certifications.

Nice To Haves

• Previous customer service experience.
• Hospitality experience.
• Public speaking experience.
• Audio-visual equipment operation experience.
• Knowledge of a wide variety of recreation activities and programs, including their development and implementation.

Responsibilities

• Coordinate and facilitate recreational programs and activities for all age groups based on guest and owner interests, resort requirements, and seasonal opportunities.
• Plan, coordinate, and teach classes, special events, holiday programs, competitions, mixers, and other group activities.
• Monitor and evaluate recreation program content, effectiveness, and participation; identify ideas to enhance programs.
• Prepare flyers, handouts, postings, and other communications to attract participants and promote programs.
• Supervise pool activities, towel inventory, and other common activity areas.
• Rent and sign out recreation equipment to guests and assist with recreation programs as needed.
• Provide outstanding guest and owner service by answering inquiries, sharing information, and solving problems.
• Communicate positively with groups of varying sizes, including using microphones in an entertainment capacity.
• Maintain recreation inventory and order activity supplies within budget constraints.
• Assist and provide support to other departments when requested.
• Enforce safety rules and regulations.
• Perform cash-handling duties as needed.
• Perform other duties as assigned.

Benefits

• Day 1 eligibility for medical, dental, and vision benefits.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED